Press Release

SALT LAKE CITY – (Feb. 10, 2022) Sorenson Communications, the global leader of sign language interpreting and captioned phone services, has been named to the Forbes list of America’s Best Employers 2022. This prestigious award is presented by Forbes and Statista Inc., the world-leading statistics portal and industry ranking provider.

“We are honored to be recognized as one of America’s best employers,” said Jorge Rodriguez, CEO of Sorenson Communications. “Our commitment to providing an engaging, dynamic, and inclusive workplace is unwavering. Our employees are the heartbeat of our organization, and their dedication to excellence and commitment to connecting people through communication are what drive our success.”

Earlier this year, Sorenson announced initiatives to increase support for its workforce of American Sign Language (ASL) interpreters, including adding educational opportunities, compensation adjustments, and hiring additional interpreters. Sorenson continues to lead the industry in training ASL interpreters and set a record of providing nearly 40,000 hours of education in 2021. Additionally, Sorenson continues to offer flexible schedules and remote work opportunities.

“This award is a testament to our outstanding workforce,” said Brian Breinholt, Sorenson Chief Human Resources Officer. “We are excited for this recognition of our teams and their unparalleled efforts to support connection and communication.”

Forbes and Statista selected the America’s Best Employers 2022 through an independent survey applied to a vast sample of approximately 60,000 American employees working for companies with more than 1,000 employees in America. Sorenson is one of 1,000 employers awarded across 25 industry sectors. The evaluation was based on direct and indirect recommendations from employees that were asked to rate their willingness to recommend their own employers to friends and family. Employee evaluations also included other employers in their respective industries that stood out either positively or negatively.To see open positions with Sorenson, visit the careers page.

Personal Services

Captioned Calls Services

Video Relay Services

Sound Off Project

CaptionCall for Veterans

Home Phone
Mobile

Service Providers

Refer a Patient

Provider

Company

CaptionCall and CaptionCall Mobile are available in the United States only. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP captioned telephone service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service. The CaptionCall phone and CaptionCall Mobile app remain the property of Sorenson in order to provide ongoing support, service, and upgrades. Patent information: sorenson.com/legal.

FCC rules permit you to port your telephone number to the VRS provider of your choice. If you request a new number, Sorenson will provide you with one for the geographic area where you live or work. To ensure proper routing of 911 calls, it is important that you provide, and update in the event it changes, the physical address (i.e., the Registered Location) from which you are placing the call. You can update your Registered Location in your device settings or by calling 801-386-8500. To learn how to update on your device visit https://sorenson.com/vrs/vrs/manage-account/. Emergency calls made via internet-based TRS may not function the same as traditional E911 service. For example, you may not be able to dial 911 if there is an internet-service failure or if you lose electrical power, and your 911 call may not be routed correctly if you have not updated your Registered Location. Hearing point-to-point video users will not be able to place emergency calls. For more information on the process of obtaining ten-digit numbers and the limitations and risks associated with using Sorenson’s VRS to place a 911 call, please visit Sorenson’s website: sorenson.com/legal. For information on toll-free numbering, please visit https://sorenson.com/vrs/toll-free-numbers/.

Sorenson VRS is only available if you are eligible for VRS and have registered in the FCC’s User Registration Database. The cost of VRS is paid by a federally administered fund. Accordingly, use of Sorenson VRS calling for video conferencing is subject to compliance with FCC regulations and Sorenson’s VRS EULA. Under federal law, you may use VRS only if you have a speech or hearing disability and need VRS in order to communicate. Also, call participants must be in a different location than the other individuals on the call. VRS cannot be used for webinars or with a privacy screen because the interpreter must be able to see the Deaf participant at all times.

Legal Notices | Security (CRA) Information | Aetna Public Notice | Do Not Sell/Share My Information