Sound-off project logo
Call Captioning Testimonials 

Veteran Call Captioning Testimonials

Still on the fence about no-cost call captioning? Hear fellow Veterans’ stories about hearing loss and what it’s meant to them to use CaptionCall.

Veterans’ Firsthand Experience with Phone Call Captioning

Service members and Veterans’ stories about their hearing loss and use of assistive captioning go a long way toward guiding our captioning phone services. We’ll let some of them tell you why they started using CaptionCall and what they get out of it.

Veterans Sound Off About Call Captioning

Listen to fellow Veterans’ experiences with hearing loss and using CaptionCall.

Tony Lee

Air Force Paramedic, Gulf War

Benjamin Nelson

Chaplain, DAV Maryland

Frank Perez

Vietnam Veterans of America

Owen Spurling

VFW District 4 commander *, DAV Idaho

Ira Williams

DAV Chapter 17, Indiana

Ron Heitzenrater

Vietnam Veterans of America, Chapter 862

Tim Curran

Vietnam Veterans of America

Sean Habina

Vietnam Veterans of America

Tawanna Jones

US Army

What Other Veterans Say About Us   


Vietnam veteran

“I didn’t realize how many words I was missing in day-to-day conversations until my wife pushed me to try CaptionCall. Now, I can understand what my grandchildren are saying, instead of smiling and nodding blankly.”  


Gulf War veteran

“Not sure what I would have done without access to CaptionCall during the pandemic. Shifting to telehealth and remote work highlighted my need for captioning services. The install was quick and easy, and it’s so easy to use.” 


WWII veteran 

“I love it. I’m 93 with only 6% hearing in one ear and 30% in the other. I have had a very hard time talking to anyone, especially when they talk too fast. This is a very helpful communication tool and I’m so thankful to have the use of it. I quite likely lost most of my hearing as a result of mortar and artillery shells landing near me in WWII.”

*The appearance of VFW members does not imply a VFW endorsement of services.

The appearance of U.S. Department of Defense (DoD) visual information and resource links do not imply or constitute DoD endorsement.