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How to Refer Hearing-Loss Patients for CaptionCall 

You can help patients with hearing loss who need captions to use the phone by referring them for no-cost call captioning service from Sorenson. 

Captioning solutions for patients 

Refer to CaptionCall from your OMS, our online form, or a downloadable form. 

We’ll contact your patient directly to confirm eligibility and arrange delivery, installation, and in-home training with our Red Carpet Service

Office management software

Noah integration

Add the CaptionCall by Sorenson module to your Noah software to easily integrate requesting captioning solutions for patients into your patient records. 

More referral options 

You can also refer a hearing loss patient to CaptionCall with our downloadable referral form. 

Download a PDF of the CaptionCall Referral Form to submit via email, fax, or mail.

Download a Spanish language version of the CaptionCall Referral Form. 

Online CaptionCall referral  

Complete this CaptionCall referral form to connect a patient with hearing loss with no-cost captioned phone service.  

Call captioning for patients is available to those with hearing loss that need captions to use the phone effectively. Providers can refer captioning solutions for patients.  

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