How to Refer Patients for Call Captioning
You can help patients whose hearing loss necessitates captioning to use the phone effectively with no-cost call captioning service from Sorenson.
Provide Patient Solutions with Sorenson
We make it easy to refer Sorenson call captioning services for your eligible hard-of-hearing patients in three ways:
- You can refer the CaptionCall by Sorenson captioning phone and service using your OMS, submit our online form, or send a PDF.
- There is no cost to you or your patients, and we’ll contact your patient directly to confirm their eligibility and arrange for delivery, installation, and in-home training as part of our renowned Red Carpet Service.
- Sorenson’s hearing health solutions fit seamlessly into personalized plans to improve your patients’ quality of life.
NOAH 4
Add the CaptionCall by Sorenson module to your Noah software to easily integrate requesting the service into your patient records
Get the NOAH module »
Management Software
While in the Patient screen, select Actions > CaptionCall
On the home page, find the forms window, select the tab with the form type you want, and select CaptionCall from the list
On the home page, find the forms window, select the tab with the form type you want, and select CaptionCall from the list
While in the patient detail screen, select the CaptionCall button at the top
Select the patient, click the Selected Reports icon in the Patient Summary Panel, then click the CaptionCall Form button from the menu
More Referral Options
Refer a Patient Online
CaptionCall’s service is available only to individuals who have a hearing loss and need telephone captioning to communicate effectively on the telephone.
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CaptionCall and Olelo by Sorenson is available in the United States only. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP captioned telephone service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service. The CaptionCall phone and Olelo app remains the property of Sorenson in order to provide ongoing support, service, and upgrades. Patent information: www.Sorenson.com/Legal
