We can provide a custom equipment bundle to help you access your Video Relay Service via videophone or mobile app
We can provide a custom video relay equipment bundle to help you access your Video Relay Service via videophone or mobile app.
Sorenson’s Communication Access and Relay Equipment (CARE) package program provides video relay equipment to meet your specific home and work needs, at no cost to you.
What options are available?
Our latest videophone, Sorenson Lumina VP
We’ll bring the tablet to you and work with you to install the Sorenson app
All your Sorenson videophones and apps can share the same phone number with our myPhone feature. Sorenson Customer Care can set that up for you quickly.
Complete the form and a team member will contact you promptly.
*Supplies of relay equipment may be limited. If necessary, we will create a wait list and contact you when equipment is available.
Sorenson Video Relay Service® (SVRS®) is a service for the Deaf community paid for by the U.S. government’s Telecommunications Relay Service (TRS) fund.
Sorenson VRS is only available if you are eligible for VRS and have registered in the FCC’s User Registration Database. The cost of VRS is paid by a federally administered fund. Accordingly, use of Sorenson VRS calling for video conferencing is subject to compliance with FCC regulations and Sorenson’s VRS EULA. Under federal law, you may use VRS only if you have a speech or hearing disability and need VRS in order to communicate. Also, call participants must be in a different location than the other individuals on the call. VRS cannot be used for webinars or with a privacy screen because the interpreter must be able to see the Deaf participant at all times.
©2024 Sorenson Communications, LLC. All rights reserved.