Sign Language Interpreters
Who We Are
Sorenson is one of the world’s leading language services providers and the world’s leading provider of communication tools for Deaf and hard-of-hearing people. We combine patented technology with human-centric services to connect signed and spoken languages: captioning and video relay services, over-video and in-person sign language and spoken language interpreting, real-time event captioning services, and post-production language services.
Our company impact extends beyond the connections we support. Under Sorenson’s Impact and ESG Vision and Action Plan, we’re reviewing our carbon footprint, addressing accessibility and advancement barriers for Deaf employees, and implementing a supplier diversity program.
Sorenson is a minority-owned company committed to expanding opportunities for underserved communities and championing a culture of belonging.
Sorenson is mission-driven and proud to make a positive impact for the people and communities we serve
The Sorenson Story
Once upon a time, Sorenson’s primary business was innovative media technology. Then we found our true calling to Connect Beyond Words.
Chief Executive Officer
Chief Financial Officer
Chief HR Officer
Chief Information Officer
Chief Legal Officer
Chief Marketing Officer
Chief Operating Officer
Sr VP Outreach & Sales
Chief Product Officer
Chief Relationship Officer
Executive VP Strategic Accounts
Chief Technology Officer
CaptionCall & Sorenson Merge
Sorenson launched its phone call captioning service in 2010 as CaptionCall, which has become the industry leader. In 2022, our global rebranding initiative kickstarted the transition to bring CaptionCall and Sorenson products and services together under one brand.Understand the Change
Not only was Sorenson a trailblazer in Video Relay Service, our team also created the first videophone for Deaf users with input by Deaf designers. Over two decades, we’ve further evolved our videophones into the best devices available to meet the needs of our customers.Check out Lumina
Sorenson was the first to offer emergency 911 calls through Video Relay Service (VRS) to better serve the Deaf community. Our CaptionCall by Sorenson and Olelo by Sorenson services also allow you to make captioned emergency calls.How 911 VRS Works
CaptionCall is available in the United States ONLY. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP captioned telephone service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service. The CaptionCall phone remains the property of CaptionCall in order to provide ongoing support, service, and upgrades. ©2022 CaptionCall, LLC. All rights reserved. Patent information: www.Sorenson.com/Legal. CaptionCall and the spiral mark are registered trademarks of CaptionCall, LLC.