Presence in Puerto Rico will assist expansion of services.
GUAYNABO, Puerto Rico – (March 25, 2023) Today, Salt Lake City-based Sorenson, the leading language services provider of inclusive communication services for Deaf, hard-of-hearing, and diverse people, hosted a celebratory open house to introduce the company’s newest American Sign Language (ASL) interpretation, translation, and captioning services center. The center, along with last year’s re-opening of Sorenson’s Spanish and American Sign Language (ASL) service operations in Puerto Rico, symbolizes the company’s commitment to connecting people, businesses, and communities while simultaneously expanding economic, employment, and community partnership opportunities on the island.
“The new Sorenson center supports the essential, technology-driven communication services we provide that connect our customers. The center will also serve as a gathering place for the community – a special, synergistic place where ideas are generated,” said Jorge Rodriguez, CEO of Sorenson. “We recognize the contributions of our dedicated team members and partners in Puerto Rico, and we look forward to future collaboration as we continue to serve individual customers, local enterprises, government, and advocacy groups.”
Currently, across all service lines, Sorenson connects more than 140 million conversations annually in the United States, Canada, and the United Kingdom. The Sorenson Puerto Rican center will serve as an operational anchor in the Caribbean to support the expansion of the company’s accessible and inclusive language services.
To celebrate the Puerto Rico center’s opening, and as a demonstration of the company’s ongoing commitment to linguistic diversity, Sorenson today announced a new feature: VRS Spanish Toggle. The feature gives Deaf callers on any VRS-enabled endpoint an easy option to choose whether the next VRS call uses a Spanish or English interpreter.
With two decades of experience working with Deaf, hard-of-hearing, and diverse people who have often been overlooked, Sorenson is driven by an overarching mission to serve underrepresented people and communities, including those in Puerto Rico.
“I know firsthand how life-changing interpreting and captioning services are for Deaf people. These services have provided me with true accessibility and inclusion which, in turn, have led to opportunities for me to grow personally and professionally. I can’t imagine my life today without these meaningful language services,” said Sorenson Chief Relationship Officer Lance Pickett.
Sorenson intends to expand its suite of language services. These will support business diversity and drive economic impact in Puerto Rico through a variety of initiatives – including challenging businesses to hire diverse people, increasing accessibility of products to underserved communities, partnering with minority-owned vendors and suppliers, and establishing partnerships with advocacy organizations to support civil rights.
Read additional Sorenson news here.
View Announcement in ASL
About Sorenson
Sorenson is one of the world’s leading language services providers, combining patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, video remote and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Our company impact extends beyond the connections we support. Under Sorenson’s Impact and ESG Vision and Action Plan, we’re reviewing our carbon footprint, addressing accessibility and advancement barriers for Deaf employees, and implementing a supplier diversity program. Sorenson is a minority-owned company committed to expanding opportunities for underserved communities and championing a culture of belonging. For more information on how we advance human connection, visit http://www.sorenson.com or es.sorenson.com.
Press Contact
Ann Bardsley
Director of Public Relations
Sorenson 801-287-9400
[email protected]
