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For this Captioning Agent, It’s All About Family
Hailing from Dallas, Ashleigh Eustice has been a Captioning Agent with Sorenson for three years. Like many of our Captioning Agents, the ability to help others stay connected with their loved ones played a big role in getting Ashleigh interested in the position.

“I initially applied because it was a work from home job. When I interviewed for the position and learned more about it, I was intrigued. I had never heard of a service like this, I was very excited to learn more.” 

Ashleigh has always prided herself on being a good listener and is glad to have found a position where she can put those listening skills to work. 
While she may not have been familiar with captioning before joining the team, Ashleigh says she gets a lot of joy out of being able to help people enjoy their phone conversations — even if it can be difficult to keep up with fast talkers sometimes. 
When she’s not captioning phone calls, she’s caring for a bustling household that includes her cat, two dogs, and 19 chickens! 
This holiday season Ashleigh is looking forward to adding a few new photos to her prized family photo albums and getting together to celebrate with family, especially her new grandson.  

Need to contact the CaptionCall team?    

If you have questions about your CaptionCall phone or service, you can reach out to us by calling toll-free at 877-557-2227 or emailing us at [email protected] for CaptionCall and [email protected] for questions about CaptionCall Mobile.

Customer Care is happy to help during these hours:  
Monday – Friday: 9 AM – 10 PM ET  
Saturday – Sunday and holidays: 10 AM – 7 PM ET