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Video Remote Interpreting (VRI) in Healthcare  

VRI in Healthcare

Video Remote Interpreting (VRI) in Healthcare Juana Poareo Imagine that you’re Deaf and you must go to the emergency room. No sign language interpreter is available, so the staff nurse looks for the video remote interpreting (VRI) equipment to set up, but finding the equipment takes two hours. In the interim, the nurse nearly gives […]

Captioned Phone Services for Seniors

Captioned Phones for Seniors Juana Poareo As we age, communication can become a challenge for many of us. While almost one out of every six American adults have some degree of hearing loss, it’s more prevalent with age. More than 30% of people 65 and older sustain hearing loss, while approximately 40% of those 75 […]

Inclusion in Retail 

Inclusion in Retail: Upgrading the Retail Environment for Deaf Customers Juana Poareo Inclusion in retail has gained more attention in recent years, thanks to increased focus on diversity and inclusion. More consumers than ever are shopping based on their personal beliefs and values. A recent Accenture study showed that 29 percent of all shoppers are […]