Porting to Sorenson 

Unsatisfied with your service from another VRS provider? Sorenson’s here for you. 

Upgrade with Sorenson Relay and keep your number 

Moving your videophone number from one VRS provider to another is called number porting. We can help you port your videophone number to Sorenson (even if you ported your number away and want to come back.)

 

We make it Easy 

 

Sorenson Relay offers the highest-quality, professional interpreters and the broadest range of products, including our popular videophone—built with Deaf people for Deaf people.

Sorenson delivers the most technically advanced features, including SignMail®, Sorenson Video Center, Sorenson myPhone, Sorenson HD, and contact photos. To top it off, we offer the most extensive outreach, technical support, and educational programs in the industry.

Porting authorization

Porting Authorization

To port your number to Sorenson, call our Customer Service department at (801) 386-8500 or fill out and send us a Letter of Authorization to Change My Default Provider (LOA) form.

Send your completed LOA form as a digital file (pdf, gif, tif, jpg or htm) to us at porting@sorenson.com

The porting process usually takes about 14 business days after we receive your completed form. We will contact you as soon as your ported number is ready to use with Sorenson. 

 If you have any questions about porting your number, you can email porting@sorenson.com or call Customer Service at (801) 386-8500. 

 If you also need to request a Sorenson videophone, please complete the application to Sign Up for Relay.

Porting request form

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