Hearing Health Provider Education

CaptionCall by Sorenson offers learning opportunities for hearing care professionals, patient care coordinators, office staff, and audiology students

Continuing Education for Hearing Health Professionals

Sorenson supports continued education opportunities to help providers stay up to date on news, techniques, and technologies. These learning opportunities support your goals to provide patients a holistic treatment plan for their hearing health while also fulfilling your CEU requirements. These education opportunities are available to everyone who is interested.

audiology healthcare, hearing health professionals, audiologist office staff, hearing aid specialists

Staff Training

Care for your patients isn’t limited to their appointment time in your clinic. Audiology office staff and patient care coordinators’ interactions with them on the phone, at the front desk, and in the waiting room are important times to build relationships and trust. 

Earn CEU Credits

Hearing Loss & Aging

Intro to CaptionCall

Improved Speech Understanding

Hearing Loss & Aging: A Public Health Perspective

Hearing loss and cognition: This course will take a closer look at the role of hearing loss as a potentially modifiable risk factor in late-life for cognitive decline and dementia. It will also review research to explore the importance of treating hearing loss in older adults.

hearing loss and dementia

An Updated Introduction to CaptionCall by Sorenson

People with hearing loss are at a disadvantage compared to people with full hearing when communicating on the phone, but technology can address that. This course discusses eligibility requirements for patients to receive captioning service from CaptionCall by Sorenson.

CaptionCall by Sorenson eligibility, call captioning requirements, IP CTS rules

Improved Speech Understanding Using Closed Captioning on the Television and Telephone

This course discusses how Television Closed Captioning and Captioned Telephone Service have been shown to help those with hearing loss have a better understanding of speech on the television and telephone.

TV closed captioning, captioned telephone service, captions and comprehension

Continuing Education Testimonials


“There is a good blend of information about the execution of this product and process with background information useful for patient counseling and practice examples of use.” 


“We already recommend CaptionCall, but I will recommend captions for TV more frequently. I usually recommend external speakers or a sound bar because so many patients have vision issues. This research showed that patients really do benefit from caption on the television.” 


“The speaker is fantastic and provides an abundance of substantial research (and clinical) evidence for the information he presents, a lot of which he is the primary investigator.” 

CaptionCall is available in the United States ONLY. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP captioned telephone service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service. The CaptionCall phone remains the property of CaptionCall in order to provide ongoing support, service, and upgrades. ©2023 CaptionCall, LLC. All rights reserved. Patent information: www.Sorenson.com/Legal. CaptionCall and the spiral mark are registered trademarks of CaptionCall, LLC.