SALT LAKE CITY (May 12, 2021) – Today, Sorenson Communications, the leading provider of American Sign Language (ASL) interpreting services and Video Relay Service (VRS) announced the launch of its new videophone – Lumina. As with all Sorenson technology, Lumina is specifically built for Deaf communication and brings together unmatched clarity, cutting-edge innovation, and exceptional design.
“From the start, Sorenson has been there to support relationships through our Deaf-centric technology,” says Sorenson Communications Chief Executive Officer Scott Wood. “We are excited to continue that legacy with Lumina by providing our customers with the most advanced technology and world-class ASL interpreting.”
As Sorenson’s latest offering, Lumina joins an ecosystem of services and products that support connections between Deaf and hearing people.
Lumina offers an even sleeker design, along with these features:
- 1080p high-definition video with 30 fps
- Enhanced lowlight and backlight performance
- Increased LightRing® brightness
- Greater Wi-Fi capability
- Updated interface
- USB A and USB-C 3.0 connectors
- Increased Bluetooth® range
- Ergonomic remote control
Lumina also includes game-changing features from the ntouch® VP2 like Wavello, Group Call, Enhanced SignMail, and more. Sorenson’s ecosystem integrates its services and products to offer a seamless experience with highly trained ASL interpreters. Sorenson’s solutions include in-person interpreting, VRS interpretation, or interpreting over video through virtual meeting platforms.
With Sorenson Relay and the introduction of the Sorenson VP-100® videophone in 2003, Sorenson revolutionized communication between Deaf and hearing callers, giving them the option to converse in real time – anytime, anywhere – each in their natural language, ASL or spoken English or Spanish. Since then, Sorenson has continued to re-imagine communication by introducing a host of features as well as five next-generation videophones, each specifically designed by and for people who are Deaf. For more technical information on the Lumina videophone, please visit www.sorenson.com/lumina.
Press Contact
Ann Bardsley
Director of Public Relations
Sorenson Communications and CaptionCall
(866) 756-6729
Disclaimer
If you choose Sorenson as your default provider, you can port your existing 10-digit number to Sorenson from another provider or Sorenson can provide you with one for the geographic area where you live or work. If you later change your default provider, you can port your number to that provider. When selecting Sorenson, you must provide to Sorenson the physical address (i.e., the Registered Location) from which you are placing the call, so that Sorenson can properly route any 911 calls you may make. If you move or change your location, you must notify Sorenson immediately. You can update your Registered Location from your Sorenson videophone by calling (866) 756-6729 or by visiting www.svrs.com/moving. Sorenson will confirm receipt of your Registered Location information. Emergency calls made via internet-based TRS may not function the same as traditional E911 service. For example, you may not be able to dial 911 if there is an internet-service failure or if you lose electrical power, and your 911 call may not be routed correctly if you have not updated your Registered Location. For more information on the process of obtaining 10-digit numbers and the limitations and risks associated with using Sorenson’s VRS to place a 911 call, please visit Sorenson’s website: www.sorenson.com/disclaimer. For information on toll-free numbering, please visit www.svrs.com/tollfree.
