^{Schedule Interpreting or Captioning Services}

Whether you already have a Sorenson account or are a new customer, you can request service here for ASL interpreting, live captioning, or transcription.

Schedule Services

Sorenson has a broad spectrum of language services to meet your needs. With just a bit of information about the type of service you need, our team can connect you with captioning, subtitles, interpreting, or transcription services.

Choose from any or all of our interpreting and captioning solutions to support your employees and customers, enhance your DEIA efforts, comply with ADA requirements, and connect with your community.

I have an account, but I do not know my account ID and/or access code

Type of service(Required)

If this service is not part of your existing contract, you will be contacted by an account manager before the appointment is scheduled.

Country(Required)

Audio/video transcription option(Required)

Audio/video transcription: I have an audio or video file in English, and I need a transcript file of English captions without timestamps.

Closed/open caption options(Required)

Closed captions: I have an audio or video file in English, and I need a transcript file of English captions including timestamps that I can embed in my video and turn on or off.

Open captions (burned in): I have a video file in English, and I need English captions permanently added, that cannot be turned off.

Subtitle options(Required)

Closed subtitles: I have an audio or video file in English, and I need a transcript file of the captions with timestamps I can turn on or off in a different language that I can embed in my video.

Open subtitles (burned in): I have a video file in English, and I need captions in a different language permanently added to the video, that cannot be turned off.

Do you require additional services?(Required)

Yes

Additional services(Required)

If this service is not part of your existing contract, you will be contacted by an account manager before the appointment is scheduled.

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Requestor Information Hidden Section

Requestor Information

Organization(Required)

Account ID

First name(Required)

Last name(Required)

Email(Required)

Phone(Required)

Additional contacts

List email addresses of additional people we will notify about the appointment status. Separate email addresses with commas.

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Consumer Hidden Divider

Consumer information

The Deaf or hard-of-hearing individual(s) for whom you are requesting services.

First name(Required)

Last name(Required)

Email(Required)

Additional consumers

Separate multiple names with commas.

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CART Captioning Hidden Divider

Video Meeting Details

Speaker language(Required)

If other, please specify(Required)

Captioning language(Required)

If other, please specify(Required)

Video platform(Required)

Meeting link

Separate multiple meeting links with commas. A link is required 24 hours before the meeting. If you do not have the link now, you can supply it later by replying to any email communication related to this request.

Transcript type(Required)

Additional video meeting details

Information the captioner needs to enter the video meeting, such as the meeting ID, passcode, phone number, etc.

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On-site Interpreting Hidden Divider

Location Information

Language needed(Required)

If other, please specify(Required)

Address(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code

Additional parking or location information

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Video Interpreting Hidden Divider

Video Meeting Details

Video platform(Required)

Meeting link

Additional video meeting details

Information the provider needs to enter the video meeting, such as the meeting ID, passcode, phone number, etc.

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Audio & Video Transcription Hidden Divider

Links to files

File links(Required)

List audio or video files on separate lines (e.g., YouTube or Vimeo links) or a path to download the files.

File delivery

Additional options

Rush order — expedited (5×) faster

Verbatim — include filler words and utterances

Time stamped audio-synced transcript

Instant first draft unedited generated transcript

How would you like us to return the results?(Required)

For example: email attachment, Google Drive link, other.

By what date do you require service?(Required)

MM slash DD slash YYYY

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Closed/Open Captions Hidden Divider

Closed/Open Captions

Reference number

File links(Required)

List audio or video files on separate lines (e.g., YouTube or Vimeo links) or a path to download the files.

File delivery

Required file types(Required)

.SRT

.VTT

.TXT

I do not need the caption file(s).

Additional options

Rush order — expedited (5×) faster

Open captions — additional fee

Do you want temporary captions embedded in your video?(Required)

Yes

You can view these in a Google Drive account.

How would you like us to return the results?(Required)

For example: email attachment, Google Drive link, other.

By what date do you require service?(Required)

MM slash DD slash YYYY

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Subtitles Hidden Divider

Reference number

File links(Required)

List audio or video files on separate lines (e.g., YouTube or Vimeo links) or a path to download the files.

File delivery

How would you like us to return the results?(Required)

For example: email attachment, Google Drive link, other.

Required file types(Required)

.SRT

.VTT

.TXT

I do not need the caption file(s).

Additional options

Burned-in captions — permanent captions in video

By what date do you require service?(Required)

MM slash DD slash YYYY

Subtitle languages

Languages(Required)

Arabic

Chinese Simplified

Chinese Traditional

Czech

Dutch

French

German

Hindi

Italian

Japanese

Korean

Polish

Portuguese

Russian

Spanish (Spain)

Spanish (Latin America)

Turkish

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Appointment Schedule Hidden Divider

Appointment Schedule

Time zone(Required)

Start date of the event(Required)

MM slash DD slash YYYY

Arrival time(Required)

Hours

Minutes

AM/PM

Start time

Hours

Minutes

AM/PM

If different than arrival time.

End date of the event(Required)

MM slash DD slash YYYY

End time(Required)

Hours

Minutes

AM/PM

Recurring event(Required)

Yes

Additional scheduling details

Point of contact

Person should be available for urgent questions before and during the event.

First name(Required)

Last name(Required)

Phone(Required)

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Event Information Hidden Divider

Request Details

Request type(Required)

Event subtype(Required)

Topic(Required)

Course name(Required)

Denomination(Required)

Grade level and/ or subject matter(Required)

Position(Required)

Specialty(Required)

Course number(Required)

Is the content medical or STEM?(Required)

Yes

Is the consumer presenting?(Required)

Yes

Will the event be recorded or livestreamed?(Required)

Yes

Requested dress code(Required)

Additional meeting attendees

Separate multiple names with commas.

Preferred interpreter(s)

Separate multiple names with commas.

Additional meeting details

Please paste file-sharing links to documents. Materials may also be sent later by replying to any email communication related to this request.

Files, documents, and agenda

List links to documents that may be helpful to the provider. You may also send materials by replying to any email communication related to this request.

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utm_id

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utm_campaign

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utm_source

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utm_medium

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utm_content

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utm_term

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utm_affiliate

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utm_country-code

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