Supplementing At-Home Care for Seniors with Captioned Phone Service
Improve your caregiver experience while enhancing the quality of life for hard-of-hearing seniors through better conversations and stronger connections.
Better Quality of Life for Seniors with Hearing Loss
Professional caregivers can help those in their care feel more independent and engaged with people around them by referring them to phone call captioning services. Through CaptionCall, seniors with hearing loss who need captions to communicate over the phone can better understand conversations and feel more confident on their calls.
CaptionCall improves the caregiver experience by
- offering call captioning at no cost for eligible seniors with hearing loss or their caregivers
- helping hard-of-hearing seniors maintain independence
- providing added comfort and security to patients and their loved ones
- fostering social connections for seniors that promote mental well-being
CaptionCall Services that Help with Hearing Loss in Seniors
CaptionCall by Sorenson
CaptionCall can help hard-of-hearing seniors to independently call loved ones, schedule appointments, or get help in an emergency. The phone uses live captioning to quickly turn speech into text on a large, easy-to-read screen. Conversations appear as smooth-scrolling captions on the phone display. Users can save captions, adjust the phone screen and ringer settings, and access a directory for storing.
Trained agents work with voice recognition technology to ensure accuracy of call captions.
CaptionCall is part of a federally funded program, so there’s no cost to you or eligible seniors.
CaptionCall works with or without high-speed home internet service.
Hard-of-hearing seniors can confidently use the phone in an emergency.
Works like the landlines seniors are used to, plus captions and convenient adjustable settings.
Delivery, installation, and in-home training on how to use CaptionCall are all provided at no cost.
CaptionCall Mobile
CaptionCall services extend to phone calls on smartphones or tablets with the CaptionCall Mobile app. The app runs on award-winning AI to support hearing loss in older adults. You can help download CaptionCall Mobile on your client’s Apple or Android devices for fast, accurate captions no matter where they go. Help seniors with hearing loss download CaptionCall Mobile »
Advanced automatic speech recognition software ensures quick, accurate and private captions.
Seniors can get phone call captions on both Apple and Android smartphones and tablets.
Hard-of-hearing seniors who need captions to communicate can use CaptionCall Mobile at no-cost.
Seniors with hearing loss can confidently reach out for help in an emergency.
More Information About Caption Phones for Seniors
Captioned Phone Services for Seniors
For a more in-depth look at captioned phone services, our blog answers how captioned phone calls help seniors maintain independence, ward off social isolation, and reap a number of additional health benefits. There’s also information on how the service works and popular features that your senior clients are sure to appreciate.
Can You Get a Captioned Telephone without Internet Access?
Lack of high-speed in a senior’s home won’t hinder their ability to use CaptionCall services. Our blog breaks down who can get a closed caption phone and how CaptionCall delivers reliable call captions without home internet service.
Does CaptionCall Work on a Cell Phone? Is It Really No Cost?
Seniors with hearing loss never have to miss a word with accurate call captioning both in their home and on the go. The CaptionCall Mobile app brings real-time call captioning to hard-of-hearing seniors no matter where they are. CaptionCall Mobile provides call captioning anywhere mobile data service is available to them.
How Does Assistive Captioning Benefit Adults with Age-Related Hearing Loss?
Age is the strongest predictor of hearing loss in older adults. As seniors get older, conversations and connection can become more difficult to foster. However, call captioning services help hard-of-hearing seniors better comprehend, remember, and actively participate in conversations, even when there’s background noise.
Praise for CaptionCall
From a caregiver:
“Every interaction with your company has been nothing short of wonderful. You care, and that’s not something I can say about other companies. It makes my day knowing that you guys are very kind and care so much about your customers.”
From a loved one:
“This phone has given my husband the ability to communicate again. He lights up like a kid at Christmas when the caption phone rings. Just being able to hear and respond in a timely manner has made so much of a difference. Thank you so much for this.”
From a user:
“This phone is a lifesaver. I feel like it’s given me more confidence to take phone calls; it means a world of difference for me to be able to do that. Thank you so much.”
Getting Seniors CaptionCall Mobile
Use the links below to help download CaptionCall Mobile for seniors in your care or share with their loved ones. Downloading the app from Google Play or the App Store for a smartphone or tablet is easy. Seniors with hearing loss can register and start making captioned phone calls within minutes.
Getting Seniors CaptionCall at Home
If you are a professional at-home caregiver looking to support seniors with hearing loss in your care, complete the form below to request CaptionCall. The service is no cost for seniors who need captions to use the phone. You can also reach us at (833) 691-1600.
CaptionCall’s service is available only to persons who have a hearing loss and need telephone captioning to communicate effectively on the telephone. Use this form to refer a senior to CaptionCall.
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