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Your Guide to Finding the Best Earplugs 

Your Guide to Finding the Best Earplugs (for Sleeping, Concerts, Shooting, Sensory Overload…) Olivia Alvarez There’s a wide variety of earplugs on the market these days: different sizes, shapes, materials, and designs to suit a range of needs and situations. Some options are downright fashionable, as much accessories as they are functional. The broad selection […]

Hearing Loss in the Workplace 

Hearing Loss in the Workplace Olivia Alvarez Hearing loss in the workplace is more prevalent than most people realize. More than one out of every seven Americans acknowledge they have some trouble hearing. The Hearing Loss Association of America (HLAA) says hearing loss is the third most common physical condition, with heart disease and arthritis […]

Connection in Mixed Deaf, Hearing, and Hard-of-Hearing Families

Connection in Mixed Deaf, Hearing, and Hard-of-Hearing Families Olivia Alvarez Family is where it all begins. Those are the people who shape us and our worldview. They’re our first and most important relationships. They teach us to communicate. When hearing loss or deafness adds complexity to our family, we don’t give up on connection: we […]

A Word on “Accessibility” From a Deaf Person and VP of Brand Marketing 

A word on “Accessibility” from a Deaf person and VP of Brand Marketing Olivia Alvarez by Ryan Commerson  By the time I reached the age of 5, I understood that the world was not built for people like me. Most importantly, I had this gut feeling that it was nobody’s fault. It wasn’t until college […]

American Diversity Report

American Diversity Report DISABILITY, SOCIAL ISSUES, TEAMS & LEADERS THREE WAYS TECHNOLOGY CAN DRIVE INCLUSIVE COMMUNICATION – BY KENYA MCPHEETERS MAY 11, 2023 KENYA MCPHEETERS LEAVE A COMMENT The ability to communicate is essential to inclusion in professional, learning, or social settings. A Deaf employee, for example, can’t fully contribute to a business unless they can participate in impromptu […]

Future of Sourcing

FUTURE OF SOURCING This article was originally published on Future of Sourcing “HOW AI & DIGITAL ARE TRANSFORMING LANGUAGE SERVICES” Sorenson, a leading language services provider, offers a variety of technology solutions and tools for people with diverse communication needs. These include call captioning, sign language and video services for Deaf and hard-of-hearing people, as […]

Hearing Loss Due to Military Service

Hearing Loss Due to Military Service: An Interview with Audiologist Stephen DeMari Olivia Alvarez The most common service-connected disabilities for American veterans are hearing loss and tinnitus, which is a ringing or buzzing in the ears. An estimated 3.6 million veterans receive compensation for hearing loss or tinnitus.1 And veterans from every war from World […]

Best Practices for Using an ASL Interpreter

Guidelines for Using an ASL Interpreter for Video Remote Interpreting Olivia Alvarez If you haven’t worked with a sign language interpreter before, it will take some getting used to, and the guidelines for using an interpreter may not be intuitive. Even if you’ve worked with an interpreter before, you may need to adjust when you […]

What is Video Relay Service and Video Remote Interpreting

What is Video Relay Service (VRS)? Olivia Alvarez Video Relay Service (VRS) is available through the Telecommunications Relay Service (TRS) program. It provides interpreting services to the Deaf via communication through videophones using American Sign Language (ASL). The Federal Communications Commission (FCC) manages the TRS program as a requirement under the Americans with Disabilities Act […]

8 Principles of Patient-Centered Care for Hearing Health

Olivia Alvarez The key principles of patient-centered care for hearing health require  understanding the emotional and physical needs of the patient while developing a solution that addresses their daily lifestyle. Best practices for patient-centered care go beyond excellence in diagnostic services. Understanding the attitudes, concerns, health literacy needs, and priorities of individuals with hearing loss […]