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Sorenson Forum Named to Fast Company’s 2024 Next Big Things in Tech

Sorenson has been recognized alongside brands such as Adobe, Amazon, Disney, Samsung, and others for groundbreaking technology that profoundly impacts consumers, industries, and society Announcement also available in Spanish » View announcement in ASL » SALT LAKE CITY – (Nov. 19, 2024) Sorenson, a global leader in communication solutions, is honored to announce that its […]

Sorenson Appoints Seasoned Telecommunications Leader as Chief Executive Officer

Paget Alves, Chairman of the Board, assumes CEO role  Jorge Rodriguez transitions to Board Advisor  Announcement also available in Spanish » View announcement in ASL » View announcement in BSL » SALT LAKE CITY – (Nov. 13, 2024) – Sorenson is pleased to announce Paget Alves—current Chairman of the Board—will step into the role of […]

Sorenson Names Seasoned Leader as Global Chief Information and Technology Officer

Maria Lensing to guide teams in digital transformation Announcement also available in Spanish » View announcement in ASL » SALT LAKE CITY – (Oct. 1, 2024) Today, Sorenson announced the appointment of Maria Lensing as Chief Information and Technology Officer (CTO), a role in which she leads the company’s technology vision and strategy, and the […]

Sorenson Appoints Wendy Adams as Chief Relationship Officer

Adams’ extensive experience in Deaf community uniquely qualifies her for new role  Announcement also available in Spanish » View announcement in ASL » SALT LAKE CITY – (Sept. 19, 2024) – Today, Sorenson, the world’s leading provider of communication tools for Deaf, DeafBlind, and hard-of-hearing people announced the appointment of 15-year Sorenson employee Wendy Adams as […]

Disability:IN Names Sorenson a 2024 Best Place to Work for Disability Inclusion

Announcement also available in Spanish » View announcement in ASL » SALT LAKE CITY – (July 30, 2024) – Sorenson, the world’s leading provider of communication tools for Deaf, DeafBlind, and hard-of-hearing people, has, for the second consecutive year, been recognized as a top-scoring company on the 2024 Disability Equality Index®. Disability Equality Index is […]

Marylebone Cricket Club is the First Club to Offer Fully Accessible Interactions with Deaf British Sign Language Users, with SignVideo Partnership

Collaboration aims to improve real-time communication and assistance  Announcement also available in Spanish » View announcement in ASL » View announcement in BSL » LONDON – (May 22, 2024) SignVideo by Sorenson, the market leader in delivering on-demand video interpreting and community interpreting to the Deaf British Sign Language (BSL) community in the United Kingdom […]

Sorenson Once Again Named to Fortune’s Most Innovative Companies

Announcement also available in Spanish » View announcement in ASL » SALT LAKE CITY – (May 29, 2024) – Sorenson, the leading provider of inclusive communication services for Deaf, DeafBlind, and hard-of-hearing communities around the world, has secured a coveted spot on Fortune’s 2024 list of America’s Most Innovative Companies for the second consecutive year. […]

Sorenson Launches On-Demand ASL Interpreting through Video Remote Interpreting (VRI) for Enterprises that Use Microsoft Teams or Zoom Video Communications, Inc.

Businesses and organizations can now connect with Deaf users in real time, directly in Teams and Zoom with Sorenson Express for VRI Announcement also available in Spanish » View announcement in ASL » SALT LAKE CITY – (February 6, 2024) Sorenson, the leading provider of inclusive communication services for Deaf, DeafBlind, and hard-of-hearing communities around […]

Sorenson Awarded Supplier of Non-Spoken Language Interpreting for NHS North of England Commercial Procurement Collaborative (NOE CPC)

Announcement also available in Spanish » View announcement in ASL » View announcement in BSL » LONDON – (February 21, 2024) Sorenson, the leading provider of inclusive communication services for Deaf, Deafblind, and hard-of-hearing communities around the world, today announced Sign Language Interactions, SignVideo, and Sorenson Interpreting have been named as suppliers for the Language […]

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CaptionCall and CaptionCall Mobile are available in the United States only. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP captioned telephone service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service. The CaptionCall phone and CaptionCall Mobile app remain the property of Sorenson in order to provide ongoing support, service, and upgrades. Patent information: sorenson.com/legal.
FCC rules permit you to port your telephone number to the VRS provider of your choice. If you request a new number, Sorenson will provide you with one for the geographic area where you live or work. To ensure proper routing of 911 calls, it is important that you provide, and update in the event it changes, the physical address (i.e., the Registered Location) from which you are placing the call. You can update your Registered Location in your device settings or by calling (866) 756-6729. To learn how to update on your device visit https://sorenson.com/vrs/vrs/manage-account/. Emergency calls made via internet-based TRS may not function the same as traditional E911 service. For example, you may not be able to dial 911 if there is an internet-service failure or if you lose electrical power, and your 911 call may not be routed correctly if you have not updated your Registered Location. Hearing point-to-point video users will not be able to place emergency calls. For more information on the process of obtaining ten-digit numbers and the limitations and risks associated with using Sorenson’s VRS to place a 911 call, please visit Sorenson’s website: sorenson.com/legal. For information on toll-free numbering, please visit https://sorenson.com/vrs/toll-free-numbers/.

Sorenson VRS is only available if you are eligible for VRS and have registered in the FCC’s User Registration Database. The cost of VRS is paid by a federally administered fund. Accordingly, use of Sorenson VRS calling for video conferencing is subject to compliance with FCC regulations and Sorenson’s VRS EULA. Under federal law, you may use VRS only if you have a speech or hearing disability and need VRS in order to communicate. Also, call participants must be in a different location than the other individuals on the call.

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