Medical Interpreters & Language Access in Healthcare
Help Deaf, hard-of-hearing, and multilingual patients communicate throughout the care experience. Sorenson supports language access in healthcare with medical ASL interpreters, and specialized interpreting when accuracy matters.
Trusted by healthcare organizations to support Deaf and hard-of-hearing patient communication.
Merck
San Antonio North Nursing & Rehab
Salesforce
Santa Barbara City College
Interpreting & language access across the care journey
Today's workplace teams may be distributed across offices, time zones, spoken languages, and communication preferences. Sorenson helps organizations scale access across everyday employee interactions, not just one meeting or one accommodation at a time.
Medical appointments & consultations
Help patients communicate with providers during consultations, examinations, procedures, and routine visits — with an ASL interpreter for medical appointments or real-time translation for patients who speak another language.
Telehealth & virtual care
Extend ASL interpreting and multilingual communication support to virtual appointments, consultations, and other remote care environments.
Intake, admissions, & discharge
Support communication during registration, intake, consent, and discharge with interpreting, real-time translation, and translated forms and instructions patients can take home.
Diagnosis & treatment
Help patients and providers communicate in the patient’s preferred language, spoken or signed, when discussing symptoms, diagnoses, treatment plans, procedures, medications, and next steps.
Patient education & community health
Make classes, support groups, health fairs, and community meetings accessible to multilingual audiences. With Sorenson Forum, attendees scan a QR code, choose their language, and follow along with live captions or AI audio on their own device — no app required.
Healthcare interpreting wherever care happens
Hospitals, clinics, & health systems
A hospital language interpreter, medical sign language interpreter, or real-time translation through Sorenson Forum can help patients, families, clinicians, and staff communicate when language support is needed.
Behavioral & mental health
Support high-context conversations with interpreters who have the skills and experience needed for mental and behavioral healthcare environments.
Rehabilitation & long-term care
Help Deaf, hard-of-hearing, and multilingual patients, families, caregivers, and providers communicate throughout treatment, rehabilitation, and care planning.
Telehealth
Extend medical interpreting and accessible communication to patients receiving care remotely.
Solutions for your patients
Scheduled VRI provides remote ASL interpreting for planned appointments, procedures, therapy, and follow-up care.
On-Site Interpreting provides in-person communication support for Deaf and hard-of-hearing patients.
Specialized Interpreting supports medical and mental health situations that require additional expertise or specialized communication support.
Tell us about your employees, languages, meeting formats, and communication goals. A Sorenson specialist can help identify the right approach.
Why Sorenson is your partner for medical interpreting & language access
Decades of Deaf communication experience
Sorenson brings decades of experience supporting communication between Deaf, hard-of-hearing, and hearing people.
Experienced healthcare interpreters
Sorenson medical interpreters meet certification, immunization, and HIPAA training mandates.
Flexible support across care environments
Support patients across in-person, remote, and telehealth care with ASL interpreting and real-time translation in 25+ languages
Language access that scales
Sorenson Forum offers predictable, scalable pricing — a cost-efficient way to extend language access to patient education, community programs, and staff meetings.
Find the right language solution for your patients
Tell us about your patient communication and language access needs, and a Sorenson specialist can help identify the right medical interpreting, translation, or captioning solution.
FAQs
What does a healthcare interpreter do?
A healthcare interpreter supports communication between patients and healthcare professionals when they do not share the same language or mode of communication. Depending on the patient's needs and care environment, healthcare interpreting may be provided in person or remotely.
What medical translation services are available for healthcare organizations?
Medical translation services help healthcare organizations make written and spoken information accessible across languages. Depending on the need, solutions may include real-time speech translation and captions in 25+ languages through Sorenson Forum, and interpreting.
How does real-time translation support patients who speak other languages?
Real-time translation helps patients, families, and attendees follow spoken conversations and group sessions in their preferred language. Sorenson Forum provides AI-powered speech translation and captions in 25+ languages and 45 dialects. Participants join with a QR code or PIN from their own device, with no app required, and organizations can pair it with qualified interpreters as part of a broader language access plan.
How can hospitals provide language access for patients?
Hospitals can use a combination of ASL interpreting, spoken-language interpreting, translation, and captioning based on the patient's communication needs and situation. A hospital language interpreter may support communication during emergency care, inpatient and outpatient services, consultations, procedures, discharge, and other hospital interactions.