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When you call a business, it’s very likely that you’ll reach an automated phone system, or phone tree, that you need to navigate by pressing numbers. It’s frustrating for everyone!
The key to getting through phone trees is to work as a team with your interpreter. These tips will make navigating phone trees with an interpreter easier:
When you work together with your interpreter, any VRS call goes smoother.
Sorenson VRS is only available if you are eligible for VRS and have registered in the FCC’s User Registration Database. The cost of VRS is paid by a federally administered fund. Accordingly, use of Sorenson VRS calling for video conferencing is subject to compliance with FCC regulations and Sorenson’s VRS EULA. Under federal law, you may use VRS only if you have a speech or hearing disability and need VRS in order to communicate. Also, call participants must be in a different location than the other individuals on the call.
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