Parents & Guardians Connect with Sorenson VRS
Got a question for your child’s teacher? Need to contact school admin? Are you Deaf and they are hearing? Are you hearing and they are Deaf? Either way, you can connect with Sorenson VRS at no cost to you.
Supporting academic success
Giving your child more options for communication accessibility only benefits them. The more ways they have to communicate with you, with their peers, and with their teachers and school staff, the better. Sorenson VRS can help provide that accessibility. Here are some highlights, all available at no cost to you or your child:
24/7 VRS access
Your child can communicate on their schedule with Sorenson VRS any time of the day or night.
ntouch
Sorenson VRS provides apps for computers and mobile devices at no cost for communication anytime, anywhere.
Contact teachers/admin
You or your child can easily communicate with Deaf school staff through Sorenson VRS.
Lumina VP
Get premium video relay service on the Lumina VP with high-quality video, bright LED flashers, and secure calls.
Sorenson VRS for spanish speakers
Do you need to communicate with someone who prefers to speak Spanish? Try Sorenson’s Spanish VRS service.How to use Video Relay Service
Basic usage of Video Relay Service between Deaf and hearing is simple: Dial the phone number and you will be automatically connected to an interpreter who connects you to the other person and interprets the call. The below PDF has some tips for helping the call go smoothly.
FAQs
Understanding no-cost Video Relay Service (VRS)Does it cost anything to use Sorenson Video Relay?
No. Sorenson Video Relay and all other Video Relay Service providers are available at no cost to consumers.
How is Video Relay Service (VRS) funded?
All VRS companies are compensated through the same Telecommunications Relay Services (TRS) Fund established by the Federal Communications Commission (FCC) under the Americans with Disabilities Act (ADA). Sorenson receives compensation from the TRS Fund for each minute of interpreting for VRS calls.
What is VRS?
Video Relay Service (VRS) allows Deaf individuals to make phone calls using American Sign Language (ASL) and a qualified interpreter via a videophone. The interpreter facilitates real-time communication between the Deaf caller and the hearing person on the other end.
Who is it for?
Both hearing and Deaf individuals can use VRS to communicate clearly and independently with each other over the phone. Whether it’s a parent calling a school or a Deaf teen calling a friend, VRS makes everyday communication fair and accessible.
How-to videos
See how Wavello works
How to start a Wavello call
Sorenson VRS for Zoom
Lumina VP – Spanish VRS feature
ntouch Android – Spanish VRS feature
ntouch iOS – Spanish VRS feature
How to improve mobile VRS call experience
How to make a Spanish VRS call
How to use VRS to join a video meeting
Lumina VP - camera controls
Lumina VP - changing themes
Lumina VP - Spanish feature
Lumina VP - Spanish VRS feature
Making the best of VRS calls
ntouch Android - Spanish feature
ntouch Android - Spanish VRS feature
ntouch app - sending a SignMail message
ntouch iOS - Spanish feature
ntouch iOS - Spanish VRS feature
Sorenson VRS for Zoom
Sign up for VRS
Need to contact us about VRS? Complete this form or use the information shown here. If you need CaptionCall or Enterprise, click the tabs directly above.
Get Sorenson VRS today. Fill out the form to register for your new account or add Sorenson products.
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