Connect Your Hearing Health Patients with Captions
CaptionCall is a solution hearing health care providers can recommend to eligible patients and improve their quality of life.
Holistic hearing healthcare solutions make patients’ lives easier, but many don’t know about call captioning. We surveyed adults with hearing loss:
38%
of people with hearing loss were aware that call captioning exists
12%
of our hard-of-hearing sample had ever used caption phones
32%
said they'd seek out more information about CaptionCall services
30%
would use captions to improve social and professional engagement
Sign up to offer call captioning as a no-cost hearing care solution to help patients connect via phone.
Need to contact us about CaptionCall or CaptionCall Mobile? Complete this form or use the information shown here. If you need VRS or Enterprise, click the tabs directly above.
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You can build patient trust and increase their confidence on the phone by referring your patients for call captioning if their hearing loss necessitates captions.
You can also reach us at:
Are my patients eligible?
Anyone with hearing loss that makes captions necessary to communicate on the phone effectively is eligible for CaptionCall service. If a patient struggles to understand phone calls because of hearing loss and you think phone call captioning could help, you may refer them to CaptionCall.
Why patients love CaptionCall
CaptionCall provides a hearing assistance solution that enables users to make and receive phone calls with visual captions.
Captioned communication for confidence
With accurate, real-time captioning, patients can participate fully in conversations with loved ones and healthcare providers.
User-friendly connection
Our Red Carpet Service and familiar design and operation make it easy for patients to get started with CaptionCall.
No missed details
Patients can save their call transcripts and review them for important information like dates, addresses, and medical instructions.
Hearing aid compatibility
The CaptionCall phone is TIA-1083-certified and works with Bluetooth devices, so patients can connect their hearing aids.
The CaptionCall phone meets industry standards for hearing aid compatibility (TIA-1083-certified) and works with Bluetooth devices, making it easy for patients to connect their hearing aids.
Mobile app option
CaptionCall Mobile turns the patient’s phone into a call captioning screen, so they can get captions anywhere.
No-cost call captioning for patients at home or on the go
Help your eligible patients experience better phone communication anytime, anywhere, with CaptionCall and CaptionCall Mobile.
Hassle-free set up
High-speed internet, smartphone, or landline — whatever your eligible patient’s home setup, CaptionCall can connect them with the caption phone service.
Familiar functionality
Anyone who knows how to use a traditional phone already knows how to use the CaptionCall home phone. The only difference is the real-time captions!
Captions on their current phone
CaptionCall Mobile users can get captioning assistance without changing their phone number.
Discreet call captioning
Captioned calls look like any other speakerphone call, so users can take caption calls on the go free of judgment and prying eyes.
CaptionCall and hearing health
Communication and connection are integral to mental health and quality of life. CaptionCall is a valuable addition to your patients’ hearing health care treatment plan. Help them regain their confidence on the phone.
No-cost
Call captioning services are federally funded, so neither you nor patients pay out of pocket.
Flexible
Patients can use call captioning service for their home phone, mobile smartphone, or both.
Time-tested and proven
Years as the top call captioning provider brings a track record you can count on.
Sorenson hearing health solutions
Sorenson has offered CaptionCall since 2010, and brought the names and logos together in 2022. It’s still the same #1 call captioning service providers and patients trust, and part of the Sorenson family of language services.
Simple patient referrals
Refer patients through your OMS, our online form, or a downloadable form, and we’ll take it from there.
Education and training
Explore learning opportunities for hearing health care professionals, patient care coordinators, office staff, and audiology students.
