At-Home Care and Captioned Phone Service for Seniors

Improve your caregiver experience while enhancing the quality of life for hard-of-hearing seniors. Get them call captioning for better conversations and stronger connections.

Refer to CaptionCall

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Caregiving for hearing loss

Caregivers providing stay-at-home senior care can help seniors with hearing loss be more confident, independent, and engaged with people around them by referring them to CaptionCall’s no-cost phone call captioning.

CaptionCall Mobile

Sometimes the best phone for elderly hard-of-hearing individuals is the one they already have. CaptionCall Mobile puts captions right on their current smartphone in a user-friendly app.

Help seniors download the app

CaptionCall

Improve caregiving for hearing loss with home phone captioning

Order for your patient

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Empower communication

Help your patients regain the confidence to make and take phone calls with highly accurate live call captions.

Captioned phone included

CaptionCall provides a captioned phone at no cost to seniors who qualify for our federally funded captioning services.

Flexible home set up options

Seniors can keep their phone number and connect to CaptionCall via landline, high-speed internet, or a smartphone.

Safety and security

Easy-to-read call captions enable seniors with hearing loss to effectively use the phone to get help in an emergency.

Familiar, intuitive design

The CaptionCall phone works just like a normal phone and displays captions on the screen in real time.

CaptionCall Mobile

Promote patient independence with mobile captioned phone service for seniors

Help seniors download the app

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Total privacy

With no captioning agent on the line, seniors can enjoy live captioned calls without anyone listening in.

iOS or Android

Patients with hearing loss can get call captioning on their favorite device and keep their current phone number.

No-cost mobile captioning

Mobile captioned phone service for seniors is no cost to eligible seniors with hearing loss who need captions.

In case of emergencies

Seniors with hearing loss can confidently use their phone in an emergency anywhere they bring their smartphone.

More information about caption phones for seniors

Check out our blog

January 22, 2024

Captioned Phone Services for Seniors

March 9, 2023

Can You Get a Captioned Telephone without Internet Access?

February 7, 2023

How Does Assistive Captioning Benefit Adults with Age-Related Hearing Loss?

Testimonials

Customers share their CaptionCall stories

“This is amazing to have both at home and on my cell phone. I can now do business and make regular calls with more ease and not just pretend to understand. I'm hard-of-hearing and always relied on my lip reading, but you can't do that on the phone.”

Jennifer D.

CaptionCall customer

“My dad really thought he was someone special with the technology... It made a real difference in his quality of life, with his communications, talking long distance with family and friends, and with doctors and important phone calls.”

Child of customer

CaptionCall customer

“I so appreciate my new phone.  It has given me a better quality of life — still can’t believe it was (no-cost).  Your service person was exceptional and the phone is so easy to use... And all of this because my hearing aid pro had the information in their office.”

Eleanor

CaptionCall customer

“I didn’t realize how many words I was missing in day-to-day conversations until my wife pushed me to try CaptionCall. Now, I can understand what my grandchildren are saying, instead of smiling and nodding blankly.”

Ron

Vietnam Veteran

“This service works amazingly well. Also try their mobile app. I just forward my cell phone number to the app phone number and all of my calls run through it and I can carry on a conversation with people.”

Elizabeth R.

CaptionCall customer

“I am severely (hard-of-hearing) and the phone has been a major source of inner turmoil and serious psychological dread for me. This app has seriously changed my life.”

Annie

CaptionCall customer

“I can now have calls transcribed on my cell phone pretty accurately & immediately with seemingly no delay. It has improved my relationship with my daughter since she stopped calling because I couldn’t understand her.”

Maryjane

CaptionCall customer

“This app is an absolute life saver. I cannot recommend it enough. I’ve been able to call several companies and talk to customer service reps and am actually able to understand them. Honestly kind of life changing.”

CaptionCall customer

“To be able to talk to my long distanced friends/family member on the phone instead of texting/emailing all the time! Had several that cried when they heard my voice on the first time I called!...FINALLY! I am fiercely independent.”

Ruth

CaptionCall customer

“I love this! I struggle with phone calls even with cochlear implants. This app is a life saver.”

Amberry

CaptionCall customer

“Transcription is perfect. I’m deaf and this app allows me to keep in touch with family and friends.”

Huseman

CaptionCall customer

“It helps me verify what I am hearing. Very important as I am a pediatrician. I am more confident and provide better care.”

Howard

CaptionCall customer

Shirley

CaptionCall customer

“It’s just absolutely the best thing that’s happened to me because I talk a lot on the phone now.”

Fran

CaptionCall customer

“I want to keep up with business, I want to keep up with family, I want to be able to talk to people I adore, and this has enabled me to do that.”

Lou

CaptionCall customer

“I couldn’t even use a telephone anymore. So when I had an opportunity to try the CaptionCall telephone, I said, ‘this is for me. This is what I’ve been needing.”

Tony L.

Air Force Paramedic, Gulf War

“My thought is that you provide a very good service for the Veteran community that’s (hard-of-hearing) to utilize, and I wish everybody knows about it.”

Benjamin N.

Chaplain, DAV Maryland

“CaptionCall has been remarkable in helping others to communicate.”

Carol B.

Vietnam Veterans of America, Chapter 301

“I love it. My sister-in-law, she’s hard-of-hearing, but she reads her CaptionCall closed captions, and it helps her.”

Ira W.

DAV Chapter 17, Indiana

“Well, I just got my CaptionCall about a month ago, and what a change it has been in my life just that fast, you know, because I get calls now, I can just read it off the screen.”

Tim C.

Vietnam Veterans of America

“I can understand calls clearly, I can read clearly, and it works great. I’m 100% endorsement of it.”

Sean H.

Vietnam Veterans of America

“I ordered CaptionCall last year after the Vietnam Veteran convention, and it has been a marvelous experience.”

Tawanna J.

US Army

“The best thing about it is the customer service is excellent.”

Getting Seniors CaptionCall Mobile

Seniors in your care can follow these links to download the CaptionCall Mobile app, register and self-certify in minutes.

Point your smartphone camera at the QR code to download the application.

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Getting seniors CaptionCall at home

Fill out this form to request CaptionCall for seniors with hearing loss in your care.

CaptionCall’s service is available only to persons who have a hearing loss and need telephone captioning to communicate effectively on the telephone. Use this form to refer a senior to CaptionCall.

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Step 1 of 4

Senior Information

Name of the senior you are referring*

First Last

The senior's email address

The senior's phone number*

The senior's address*

Street address City State / Province / Region ZIP / Postal code Country

The senior's primary language*

In what product(s) is the senior interested?*

Caregiver information

If this senior has a primary caregiver other than the facility, please provide that information here.

Caregiver's name*

First Last

Caregiver's title

Caregiver's email address

Caregiver's address*

Street address City State / Province / Region ZIP / Postal code Country

Comments or questions

This form is not required by the Federal Communications Commission or any other government entity.