We develop our products with your network security needs in mind, and we’ve made it simple to set up Sorenson videophones to work behind your firewall.
Network security and firewall integrity are primary concerns for IT professionals managing corporate or institutional networks. The Sorenson products used by Deaf and hard-of-hearing persons represent a unique class of SIP network devices where videophones transmit and receive real-time video data between multiple trusted entities across corporate firewalls.
Sorenson has integrated NAT/firewall traversal capabilities using industry-standard ICE (RFC 5245) into its Sorenson products to allow efficient data transfers across corporate firewalls and minimizes network security concerns.
Please contact our Customer Care Team by email at [email protected] if you have questions or need assistance.
Sorenson Video Relay Service® (SVRS®) is a service for the Deaf community paid for by the U.S. government’s Telecommunications Relay Service (TRS) fund.
Sorenson VRS is only available if you are eligible for VRS and have registered in the FCC’s User Registration Database. The cost of VRS is paid by a federally administered fund. Accordingly, use of Sorenson VRS calling for video conferencing is subject to compliance with FCC regulations and Sorenson’s VRS EULA. Under federal law, you may use VRS only if you have a speech or hearing disability and need VRS in order to communicate. Also, call participants must be in a different location than the other individuals on the call. VRS cannot be used for webinars or with a privacy screen because the interpreter must be able to see the Deaf participant at all times.
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