How to Discuss Call Captioning | Sorenson Communications

Get Started

VRS

Products

Mobile App

Connect on the go with VRS on your smartphone or tablet

Desktop App

A convenient option to use VRS at work or school

VRS for Zoom

Get your Sorenson VRS interpreter right in your Zoom window

Wavello for
Voice Users

Your hearing friends and family can join the video call too with you and an interpreter

Devices

Lumina VP

Experience the clearest video with our latest Deaf-centric hardware

CaptionCall

Products

Home Phone

Your solution for captioned phone calls in your home

Mobile App

Take captioned phone calls wherever you go on your smartphone or tablet

Sound Off Project

Resources and support for Veterans and service members with hearing loss

How To

See what independent hearing health experts think of CaptionCall for home and mobile

interpreting for Interpersonal

See details

On-site

Industry-leading individual on-site interpreting services

Video Remote

Remote discussions between Deaf and hearing participants

See details

Interpreting for Groups

See details

Group On-site

Professional group on-site interpreting services

Group Video Remote

Seamless remote language communication for groups

See details

Resources

VRS

Deaf and use ASL? Get no-cost ASL interpreting for phone calls.

CaptionCall

If you don't hear your phone conversations and need captions, you can get no-cost call captioning.

Enterprise

Achieve accessibility, inclusivity, growth, and compliance goals with language solutions.

Company

About Sorenson

Blog

Browse articles about language accessibility and solutions

Careers

Browse job opportunities with Sorenson and apply to join our team

Reach out to Sorenson with questions, requests, or feedback

Events

See upcoming events with the Sorenson and CaptionCall teams

HQ Tours

Schedule a visit to our Salt Lake City headquarters

Newsroom

Updates about Sorenson, our products, and developments in language accessibility

Sorenson Interpreter Academy

Explore Sorenson's ASL interpreter training and professional development programs

VRS
CaptionCall
Enterprise

Products

Multilingual interpretation and captioning products for any situation

Industry

Effective and fast solutions for any industry, team, and use case

Services (DISABLED FOR NOW)

Face-to-face and remote support for meetings, conferences, and events
Provider
Resources
Company

Recent Searches

Quick Links

How to Discuss Call Captioning

No Value (acf:field_669fe7fdb55ef)

Whether you’re new to referring CaptionCall or a long-time provider, our convenient reference guide offers a quick refresh on how to help identify if the service might be a good fit for a patient.

Topics in our guide include:

discussing a patient's experience using the phone
introducing CaptionCall and CaptionCall Mobile
verifying eligibility

Click here to view the full guidelines

For additional information, your local CaptionCall Account Manager can help, or call us at +1 (877) 557‑2227.

Want to learn even more?

CaptionCall by Sorenson provides continuing education opportunities for audiologists and other hearing health professionals. Our CEU courses keep you up-to-date with the latest technologies, budding trends and techniques, and hearing health news.

Browse our top CEU courses here

You can also reach out to your CaptionCall account manager or call us directly for an in-person session.

No Value (acf:field_669fe7cbb55ee)