Four Ways Account Managers Can Assist You

Here are four reasons to call your AM (not that you need an excuse — we love talking to you!):

1. Trouble with your demo phone. After countless demonstrations, has your phone seen better days? Maybe an excited patient got a little overzealous with the screen? If you ever need troubleshooting or a replacement demo phone, your AM can help! You’ll be back to demoing in no time.
2. Learning CaptionCall features. Maybe you can’t quite remember where to find a setting or you heard about a feature you didn’t know before. Either way, your Account Manager can walk you through all the features, both new and old.
3. Tips on how to demonstrate features to patients. Our team has a wealth of knowledge about how your eligible patients use CaptionCall every day. We’ve learned which features get them most excited and why. Your Account Manager can share that with you so that your conversations about how call captioning will help with their hearing loss will resonate with patients.
4. Scheduling a CEU. CaptionCall by Sorenson provides continuing education opportunities for audiologists, office staff, and other hearing health professionals. You can sign up through Audiology Online or contact your AM about accessing our CEU courses.

Your Account Manager has so much support to offer, so never hesitate to reach out to them. Want to get to know more of our Team?

Get to know Account Manager Casey Lipscomb and Trainer Donna Duggins