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Sorenson Additional Service Terms***
| Interpreting Services Fees | All fees are per interpreter |
| Federal Holiday Rate for Scheduled Services | 1.5x total per-hour rate |
| Specialized Scheduled Service * | Additional $50/hour |
| Rush Scheduling Fee (within 2 business days) | Additional $60/hour |
| Usage/Extended Time | Tracked and billed in 15-minute intervals at the hourly rate per interpreting interaction. |
| Cancellation (within 2 business days) | Scheduled time invoiced in full |
| No Show (15 minutes after scheduled start) | Scheduled time invoiced in full |
| Scheduled VRI After-Hours Differential (6:00 p.m. – 7:00 a.m.) | Additional $35/hour |
| Onsite Interpreting After-Hours Differential | 6:00 pm – 7:00 am: base rate + $35/hour |
| Onsite Interpreting Minimum | 2 hours |
| Onsite Interpreting Travel** | As stated on the Service Order** |
| National Onsite Interpreting Premium Locations | Additional $15/hour Alaska, California, Connecticut, Delaware, District of Columbia, Hawaii, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont, and Washington state |
*Specialized interpreting includes, but is not limited to the following topics, settings, interactions, or requirements: Legal, Trilingual, Mental Health, Customer/Consumer demands or regulatory requirements for unique certifications or qualifications, and high visibility service provision (e.g.: livestreaming to public).
**Travel may include a dispatch fee billed at 1 hour of the respective hourly rate, actual mileage at the applicable then-current federal mileage rate, and/or actual travel time billed at the respective hourly rate, in addition to other applicable reimbursements (mileage, parking, tolls, and public transportation). Additionally, unless otherwise mutually agreed in writing, hotel and airfare will be billed at cost along with a per diem of up to $100 (USD) or $130 (CAD) per day (depending on travel location).
***All line items are subject to their respective fee schedules and service terms.
