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Sorenson Subprocessors List
|
Name |
Applicable Service(s) |
Subject Matter |
Nature & Purpose of Processing |
Location(s) of Processing |
|
6Sense |
ABM platform |
PII may include first name, last name, email address, and IP address. |
Scheduling -> Invoice calcuation and creation |
US |
|
6Sense |
ABM platform |
PII may include first name, last name, email address, and IP address. |
Scheduling -> Invoice calcuation and creation |
UK |
|
Acryl Data Hub |
Data Management |
Data Governance |
Mapping, Managing, Metadata, Governance |
US Only |
|
Adobe |
AdobeSign |
Business Contacts first name, last name, job title, email, address |
Contract e-signature tool |
US |
|
Amazon Web Services |
Amazon Web Services |
All Company Data |
Storing, Processing, and Ingesting Data |
US |
|
Amazon Web Services |
Amazon Web Services |
All Company Data |
Storing, Processing, and Ingesting Data |
UK |
|
Android Ads |
Advertising platform |
For leadgen ads, PII may include first name, last name, email address, and IP address. |
Collecting leads; targeting leads |
US |
|
Apple Search Ads |
Advertising platform |
For leadgen ads, PII may include first name, last name, email address, and IP address. |
Collecting leads; targeting leads |
US |
|
AppsFlyer |
Analytics platform |
For leadgen ads, PII may include first name, last name, email address, and IP address. |
Monitoring CaptionCall Mobile customer activity. |
US |
|
Bloomberg Tax |
Bloomberg Tax and Asset Mgmt (BBNA) |
Sorenson Financial Information Fixed Assets |
Application for fixed assets |
US |
|
Drift |
Chatbot |
PII may include first name, last name, email address, and IP address. |
Providing automated help and responses while on the website. |
US |
|
FinQuery |
LeaseQuery |
Business or Personal Name of Lessor, Address, Lease Location, Telephone #, Lease Agreement |
Application to calculate leases payment, amortization and generate lease journal entries |
US |
|
FiveTran |
ETL |
ETL |
Processing, Transforming, and Transfering Data |
US |
|
FiveTran |
ETL |
ETL |
Processing, Transforming, and Transfering Data |
UK |
|
GitHub |
Code Management |
CICD/DEVOPS |
Managing our Python and related code libraries |
US |
|
GitHub |
Code Management |
CICD/DEVOPS |
Managing our Python and related code libraries |
UK |
|
Google Ads |
Advertising platform |
For leadgen ads, PII may include first name, last name, email address, and IP address. |
Collecting leads; targeting leads |
US |
|
Google BigQuery |
Data warehouse |
PII, PHI, and CPNI data |
Storing, assimilating, and reporting on CaptionCall Mobile customer activities. |
US |
|
Google Looker Studio |
Data reporting |
PII, PHI, and CPNI data |
Reporting customer activities. |
US |
|
insightsoftware |
Atlas |
Business or Personal Name of Vendor, Tax EIN/Social Security#, Address, Telephone #, Contact Info, Banking Info. Customer Name, Address, Telephone#, Tax EIN/SocialSecurity# |
A tool to generate Financial statements, run detail reports, and upload entry into D365. |
US |
|
Instagram Ads |
Advertising platform |
For leadgen ads, PII may include first name, last name, email address, and IP address. |
Collecting leads; targeting leads |
US |
|
Chatbot |
PII, PHI, and CPNI data |
Providing automated support to CaptionCall Mobile customers |
US |
|
|
Interpreter Intelligence |
Interpreter Intelligence |
Personal Data could include end user name(s), DOB, MRN, medical data, legal data, etc. |
Scheduling -> Invoice calcuation and creation |
US |
|
Interpreter Intelligence |
Interpreter Intelligence |
Personal Data could include end user name(s), DOB, MRN, medical data, legal data, etc. |
Scheduling -> Invoice calcuation and creation |
UK |
|
Klaviyo |
Email-automation platform |
PII, PHI, and CPNI data |
Collecting registered user information and sending email messages. |
US |
|
LexisNexis University |
CounselLink |
Business or Personal Name of Legal Counsel, Address, Telephone#, Legal Billing Summaries |
Application to view, report, review and apporve legal invoices for payment |
US |
|
|
LinkedIn Sales Navigator |
Business Contact first name, last name, job title, email, address (optional: birthday, personal phone number, email, and address) |
Lead generation and qualification, updating contacts |
US, UK |
|
LinkedIn Ads |
Advertising platform |
For leadgen ads, PII may include first name, last name, email address, and IP address. |
Collecting leads; targeting leads |
US |
|
Meta Ads |
Advertising platform |
For leadgen ads, PII may include first name, last name, email address, and IP address. |
Collecting leads; targeting leads |
US |
|
Microsoft |
Dynamics 365 |
Business Contact first name, last name, job title, email, address (optional: birthday, personal phone number, email, and address) |
Customer Relationship Management, sales, customer care, invoicing |
US |
|
Microsoft |
Power BI |
Business or Personal Name of Vendor, Tax EIN/Social Security#, Address, Telephone #, Contact Info, Banking Info. Customer Name, Address, Telephone#, Tax EIN/SocialSecurity# |
Reporting tool |
US |
|
Microsoft Bing |
Advertising platform |
For leadgen ads, PII may include first name, last name, email address, and IP address. |
Collecting leads; targeting leads |
US |
|
Microsoft Suite of Services |
Azure (& Service Bus), CE, Dual Write, F&O |
Personal Data could include end user name(s), DOB, MRN, medical data, legal data, etc. |
Invoice calcuation and creation |
US |
|
MS Azure |
MS Azure Cloud Services |
Legacy Data & VITAL |
Storing, Processing, and Ingesting Data |
US |
|
MS Azure |
MS Azure Cloud Services |
Legacy Data & VITAL |
Storing, Processing, and Ingesting Data |
UK |
|
OneStream |
OneStream |
Sorenson Financial Information |
Software for consolidation, financial reporting, budgeting and forecasting |
US (Pulls from Snowflake and gets data from Dyanmics and Quickbooks (SLI) |
|
PowerBI |
Enterprise Reporting |
Corporate Reporting |
Storing, Processing, and Ingesting Data |
US, UK |
|
Qualtrics |
Customer-sentiment platform |
PII and potentially PHI |
Collecting and storing customer sentiment responses. |
US |
|
QuickBase |
QuickBase |
Personal Data could include end user name(s), DOB, MRN, medical data, legal data, etc. |
Scheduling -> Invoice calcuation and creation |
US |
|
QuickBooks |
QuickBooks |
Personal Data could include end user name(s), DOB, MRN, medical data, legal data, etc. |
Invoice calcuation and creation |
UK |
|
Reddit Ads |
Advertising platform |
For leadgen ads, PII may include first name, last name, email address, and IP address. |
Collecting leads; targeting leads |
US |
|
SalesForce |
SalesForce |
Personal Data could include end user name(s), DOB, MRN, medical data, legal data, etc. |
Invoice calcuation and creation |
UK |
|
SAP |
Concur Solutions |
Vendor Name, Location. Employee name, email, address, Driver License # / Passport #, Corpate Credit Card #, Membership Programs #. |
Application to report employy expenses and travel |
US |
|
Simplifi |
Advertising platform |
For leadgen ads, PII may include first name, last name, email address, and IP address. |
Collecting leads; targeting leads |
US |
|
Tableau |
Enterprise Data Warehouse |
All Company Data |
Storing, Processing, Ingesting, and Displaying Data |
US |
|
Twilio |
SMS provider |
PII may include first name, last name, email address, mobile phone number, and IP address. |
Sending SMS messages. |
US |
|
Twitter Ads |
Advertising platform |
For leadgen ads, PII may include first name, last name, email address, and IP address. |
Collecting leads; targeting leads |
US |
|
WordPress |
CMS |
PII may include first name, last name, email address, and IP address. |
Website application that enables the collection and storage of customer data. |
US |
|
WordPress: Gravity Forms |
Webform add-on tool to WordPress |
PII may include first name, last name, email address, last four digits of SSN, DOB. and IP address. |
Collection of PII and PHI |
US |
|
WP Engine |
Hosting provider |
PII may include first name, last name, email address, last four digits of SSN, DOB. and IP address. |
Server storage for website; customer data is stored within the website’s database. |
US |
|
YouTube |
Advertising platform |
For leadgen ads, PII may include first name, last name, email address, and IP address. |
Collecting leads; targeting leads |
US |
|
Zapier |
Data-piping tool |
PII, PHI, and potentially CPNI data |
Data piping from approved sources to approved destinations. |
US |
|
Zapier |
Data-piping tool |
PII, PHI, and potentially CPNI data |
Data piping from approved sources to approved destinations. |
UK |
|
Zoom |
Online event platform |
PII and potentially PHI |
Registration data for online events. |
US |