Caption Phones for Seniors

Empower residents in your care to independently use the phone again with call captioning for hard-of-hearing seniors from CaptionCall. If they need captions for calls because of hearing loss, they can get this no-cost service.

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Solution for hearing loss in seniors

Communication is essential to quality of life at any age. Hearing loss in seniors often contributes to feelings of isolation. Senior living facilities can keep residents active, engaged, and feeling independent by arranging CaptionCall phones for seniors with hearing loss who need captions to communicate over the phone.

No strain on budget

Call captioning is available at no cost to your facility or eligible seniors with hearing loss.

Independent residents

Seniors with the confidence to make and take calls on their own need less help from staff.

Peace of mind

Clear, convenient communication provides comfort and security to residents and their loved ones.

Social enrichment

Foster richer social connections for seniors that improve their mental health.

Landline phone

Mobile app

Landline phone

CaptionCall landline

Hard-of-hearing seniors can independently call loved ones, make appointments, and get emergency help with live captioning.

Get CaptionCall for a senior

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Mobile app

CaptionCall

The best phone for seniors with hearing loss

Order for a resident

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Clear communication

Residents can speak on the phone confidently with highly accurate captions.

No-cost phone and service

Part of a federally funded program, so there’s no cost to eligible seniors or senior living communities.

Hassle-free set up

Our team can connect CaptionCall through landline phone service, high-speed internet, or a smartphone.

Security and independence

Hard-of-hearing seniors can confidently use the phone to get help quickly in an emergency.

User-friendly design

Caption phones for seniors work like the landlines they’re used to with convenient, adjustable settings.

CaptionCall Mobile

Smartphone call captioning for hard-of-hearing senior residents

Share CaptionCall Mobile

Private conversations

Automatic speech recognition software ensures quick and accurate captions, with no captioning agent on the line.

Device compatibility

Residents can get phone call captions on both Apple and Android smartphones and tablets.

No-cost mobile captioning

Hard-of-hearing seniors who need captions to communicate can use CaptionCall Mobile at no cost.

Security and independence

Seniors with hearing loss can confidently reach out for help in an emergency no matter where they are.

More information about caption phones for seniors

Check out our blog

March 9, 2023

Can You Get a Captioned Telephone without Internet Access?

August 13, 2024

Captioned Phone Services for Seniors

February 7, 2023

How Does Assistive Captioning Benefit Adults with Age-Related Hearing Loss?

Testimonials

Customers share their CaptionCall stories

“This is amazing to have both at home and on my cell phone. I can now do business and make regular calls with more ease and not just pretend to understand. I'm hard-of-hearing and always relied on my lip reading, but you can't do that on the phone.”

Jennifer D.

CaptionCall customer

“My dad really thought he was someone special with the technology... It made a real difference in his quality of life, with his communications, talking long distance with family and friends, and with doctors and important phone calls.”

Child of customer

CaptionCall customer

“I so appreciate my new phone.  It has given me a better quality of life — still can’t believe it was (no-cost).  Your service person was exceptional and the phone is so easy to use... And all of this because my hearing aid pro had the information in their office.”

Eleanor

CaptionCall customer

“I didn’t realize how many words I was missing in day-to-day conversations until my wife pushed me to try CaptionCall. Now, I can understand what my grandchildren are saying, instead of smiling and nodding blankly.”

Ron

Vietnam Veteran

“This service works amazingly well. Also try their mobile app. I just forward my cell phone number to the app phone number and all of my calls run through it and I can carry on a conversation with people.”

Elizabeth R.

CaptionCall customer

“I am severely (hard-of-hearing) and the phone has been a major source of inner turmoil and serious psychological dread for me. This app has seriously changed my life.”

Annie

CaptionCall customer

“I can now have calls transcribed on my cell phone pretty accurately & immediately with seemingly no delay. It has improved my relationship with my daughter since she stopped calling because I couldn’t understand her.”

Maryjane

CaptionCall customer

“This app is an absolute life saver. I cannot recommend it enough. I’ve been able to call several companies and talk to customer service reps and am actually able to understand them. Honestly kind of life changing.”

CaptionCall customer

“To be able to talk to my long distanced friends/family member on the phone instead of texting/emailing all the time! Had several that cried when they heard my voice on the first time I called!...FINALLY! I am fiercely independent.”

Ruth

CaptionCall customer

“I love this! I struggle with phone calls even with cochlear implants. This app is a life saver.”

Amberry

CaptionCall customer

“Transcription is perfect. I’m deaf and this app allows me to keep in touch with family and friends.”

Huseman

CaptionCall customer

“It helps me verify what I am hearing. Very important as I am a pediatrician. I am more confident and provide better care.”

Howard

CaptionCall customer

Shirley

CaptionCall customer

“It’s just absolutely the best thing that’s happened to me because I talk a lot on the phone now.”

Fran

CaptionCall customer

“I want to keep up with business, I want to keep up with family, I want to be able to talk to people I adore, and this has enabled me to do that.”

Lou

CaptionCall customer

“I couldn’t even use a telephone anymore. So when I had an opportunity to try the CaptionCall telephone, I said, ‘this is for me. This is what I’ve been needing.”

Tony L.

Air Force Paramedic, Gulf War

“My thought is that you provide a very good service for the Veteran community that’s (hard-of-hearing) to utilize, and I wish everybody knows about it.”

Benjamin N.

Chaplain, DAV Maryland

“CaptionCall has been remarkable in helping others to communicate.”

Carol B.

Vietnam Veterans of America, Chapter 301

“I love it. My sister-in-law, she’s hard-of-hearing, but she reads her CaptionCall closed captions, and it helps her.”

Ira W.

DAV Chapter 17, Indiana

“Well, I just got my CaptionCall about a month ago, and what a change it has been in my life just that fast, you know, because I get calls now, I can just read it off the screen.”

Tim C.

Vietnam Veterans of America

“I can understand calls clearly, I can read clearly, and it works great. I’m 100% endorsement of it.”

Sean H.

Vietnam Veterans of America

“I ordered CaptionCall last year after the Vietnam Veteran convention, and it has been a marvelous experience.”

Tawanna J.

US Army

“The best thing about it is the customer service is excellent.”

Phones for seniors with hearing loss

Facility managers or senior living coordinators can complete this form to request CaptionCall service.

CaptionCall’s service is available only to persons who have a hearing loss and need telephone captioning to communicate effectively on the telephone. Use this form to refer a senior to CaptionCall.

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Senior Information

Name of the senior you are referring*

First Last

The senior's email address

The senior's phone number*

The senior's address*

Street address City State / Province / Region ZIP / Postal code Country

The senior's primary language*

In what product(s) is the senior interested?*

Caregiver information

If this senior has a primary caregiver other than the facility, please provide that information here.

Caregiver's name*

First Last

Caregiver's title

Caregiver's email address

Caregiver's address*

Street address City State / Province / Region ZIP / Postal code Country

Comments or questions

This form is not required by the Federal Communications Commission or any other government entity.

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If a senior in your care has hearing loss that necessitates captioning to use the phone, you can request CaptionCall service at no cost to them or your facility.

You can also reach us at:

+1 (888)-309-0632

Caption Phones for Seniors