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Sorenson Additional Service Terms
| Interpreting Services Fee Schedule | All fees are per interpreter |
| Federal Holiday Rate for Scheduled Services | 1.5x total per-hour rate |
| Specialized Scheduled Service * | Additional $50/hour |
| Rush Scheduling Fee (within 2 business days) | Additional $60/hour |
| Usage/Extended Time | Tracked and billed in 15-minute intervals at the hourly rate per interpreting interaction. |
| Cancellation (within 2 business days) | Scheduled time invoiced in full |
| No Show (15 minutes after scheduled start) | Scheduled time invoiced in full |
| Scheduled VRI After-Hours Differential (6:00 p.m. – 7:00 a.m.) | Additional $35/hour |
| Onsite Interpreting After-Hours Differential | 6:00 p.m. – 7:00 a.m.: base rate + $35/hour |
| Onsite Interpreting Minimum | 2 hours |
| Additional Onsite Fees | +1 hour for dispatch fee per assignment |
| National Onsite Interpreting Premium Locations | Additional $15/hourAlaska, California, Connecticut, Delaware, District of Columbia, Hawaii, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont, and Washington state |
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Additional Service Terms * Specialized interpreting includes, but is not limited to the following topics, settings, interactions, or requirements: Legal, Trilingual, Mental Health, Customer/Consumer demands or regulatory requirements for unique certifications or qualifications, high visibility service provision (e.g.: livestreaming to public). **If traveling more than 1 hour one-way or 2 hours round-trip, actual travel time is billed at the respective hourly rate in addition to other applicable reimbursements (mileage, parking, tolls, and public transportation). ***All line items are subject to their respective fee schedules and service terms.
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** A dispatch fee will be billed at 1 hour of the respective hourly rate. Additionally, unless otherwise mutually agreed in writing, hotel and airfare will be billed at cost along with a per diem of up to $100 (USD) or $130 (CAD) per day (depending on travel location).
