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Archives: Newsroom

Sorenson Celebrates Landmark Year in Sign Language Interpreter Training and Education

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Robust initiatives support interpreter development across the U.S. and Canada

SALT LAKE CITY – (Dec. 17, 2024) – Sorenson, the world's largest private employer of sign language interpreters, announced that in 2024, the company provided an impressive 30,000 hours of no-cost instruction to more than 4,000 interpreters, both within Sorenson and to emerging professional interpreters in the community. Additionally, Sorenson successfully conducted more than 700 training sessions covering 120 diverse topics. These trainings ranged from onboarding programs for interpreter new hires to advanced workshops on ethical decision-making, self-care strategies, and linguistic mastery in multilingual environments. “This year, our education and professional development team outdid themselves and set new standards in interpreter education and professional growth,” said Paget Alves, CEO of Sorenson. “Our goal is to equip interpreters across the entire interpreting community with the skills they need to provide outstanding service to Deaf people in diverse and high-stakes settings including Video Relay Service (VRS), Video Remote Interpreting (VRI), and Community Interpreting.” To that end, Sorenson provides a variety of initiatives and specialized programs to upskill interpreters, including culturally relevant training, teaching best practices in Deaf-hearing interpreter teaming techniques and by offering a resourceful online interpreter trainer repository, as well as skill-building resources for interpreters, trainers, and community members. These initiatives, aimed at raising the overall quality of interpreting, ultimately benefit the Deaf community while  advancing interpreters’ career paths. The Sorenson Deaf Interpreter Academy (DIA) supports these goals, offering professional-level training designed to develop and enhance unique skills and knowledge for Deaf interpreters. In 2024, DIA supported more than 100 Deaf interpreters through monthly training and cohort programs. As part of a wholistic approach to advancing interpreter development, Sorenson maintains key partnerships with interpreter training programs at colleges and universities across the United States. Sorenson’s Synergy Program, which offers a variety of year-round customized learning opportunities for both academic faculty and interpreting students, reinforces the development of future interpreters by offering observation and webinar opportunities as well as Sorenson resources for faculty and professional development. Over the past 12 months, Synergy provided more than 200 webinars to more than 900 interpreting students from over 98 different college and university programs. “This year, Sorenson also expanded experiential learning opportunities for ASL/English interpreters by providing real-life, scenario-based practice in deliberate practice labs and mock interpreting scenarios,” noted Sorenson Senior Vice President of Global Interpreting Services Laura Jones. “Since the pandemic in 2020, when education experienced a seismic shift to remote formats, these real-life, scenario-based experiential opportunities have been instrumental in fostering interpreter growth and expertise. Ultimately, this type of training for new and veteran interpreters benefits communication and understanding for everyone.” Sorenson’s unwavering commitment to advancing inclusivity and professional development within the interpreting community is central to its mission. Sorenson is planning another year of meaningful training and development in 2025 and is ready to build on the momentum of 2024 to meet the evolving needs of the Deaf communities it serves.

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About Sorenson

Sorenson is one of the world’s leading language services providers, combining patented technology with human-centric solutions. We strive to increase accessibility through communication solutions for all. We provide call captioning and video relay services, video remote and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Our company impact extends beyond the 140 million conversations we facilitate annually— Sorenson improves lives through interpreted emergency and health services. Sorenson is a portfolio company of Ariel Alternatives, and we strive to manage and minimize our environmental impact. To learn more, visit sorenson.com.

Sorenson press contacts

U.S.

Ann Norman Dir of Government Affairs & Public Relations +1 (801) 317‑7789 [email protected]

Sorenson Forum Named to Fast Company’s 2024 Next Big Things in Tech

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Sorenson has been recognized alongside brands such as Adobe, Amazon, Disney, Samsung, and others for groundbreaking technology that profoundly impacts consumers, industries, and society

SALT LAKE CITY – (Nov. 19, 2024) Sorenson, a global leader in communication solutions, is honored to announce that its groundbreaking AI-powered language solution for events, Sorenson Forum, was named to Fast Company’s 2024 Next Big Things in Tech in the Enterprise award category. 

This year, a panel of judges evaluated over 1,300 applications to select the top 138 honorees. 

Sorenson Forum is revolutionizing real-time communication by providing remote simultaneous interpreting and captioning across 25 languages and 45 dialects.  “This innovative solution empowers organizations to create fully inclusive, accessible events that bridge language barriers and connect multilingual language audiences in real time.” 

“We are honored to be recognized by Fast Company for our work to develop cutting-edge language solutions,” said Paget Alves, CEO of Sorenson, which connects more than 140 million conversations across all business lines each year. “Sorenson Forum is a testament to our commitment to innovation and our dedication to creating a more inclusive world.” 

Sorenson Forum is designed to be user-friendly and accessible. Participants can easily join a session and select their preferred language, and the platform will automatically produce interpreted audio, captions, and transcripts in real time. Whether it’s a global conference, a multinational team meeting, or a classroom setting, Sorenson Forum ensures that everyone can participate and understand. 

“Sorenson Forum represents a significant leap forward in making real-time communication accessible to a global audience,” explained Ryan Sullivan, Chief Product Officer of Sorenson. “This innovative tool, with its intuitive design, user-friendly interface, and powerful AI model, paves the way for a more connected world.” 

Sullivan believes that accessibility goes beyond technical prowess — it’s about user experience. Unlike other multilingual tools, Sorenson Forum offers a more seamless experience for meeting hosts. Participation is effortless, with users simply joining a session using a PIN or QR code displayed by the host.  And unlike other multilingual CART or interpretation tools, Sorenson Forum eliminates cost and complexity for both organizers and participants. Organizers simply share a link to a virtual meeting room, accessible on any browser, iOS, or Android device. 

“In today’s globalized environment, communication transcends language barriers, empowering individuals to participate, learn, and thrive,” Sullivan said. “Sorenson is proud to be at the forefront of this technology.” 

Sorenson Forum will be officially unveiled at the Language Lounge, a media-only event on Jan. 7, during CES 2025 in Las Vegas. This immersive experience will showcase the power of Sorenson’s language solutions and provide tech media with a firsthand look at the future of communication. The Language Lounge is a by-invitation-only event offering a rare, hands-on experience that will include:

  • Real-time demos: See Sorenson’s newest translation tools in action.
  • Exclusive access: Meet Sorenson CPO Ryan Sullivan and uncover exclusive insights behind our innovations.
  • Intrigue and connection: Enjoy cocktails, conversation, and the latest in tech to break language barriers.

Announcement in ASL

About Sorenson

Sorenson is one of the world’s leading language services providers, combining patented technology with human-centric solutions. We strive to increase accessibility through communication solutions for all. We provide call captioning and video relay services, video remote and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Our company impact extends beyond the 140 million conversations we facilitate annually— Sorenson improves lives through interpreted emergency and health services. Sorenson is a portfolio company of Ariel Alternatives, and we strive to manage and minimize our environmental impact. To learn more, visit sorenson.com.

Sorenson press contacts

U.S.

Ann Norman
Dir of Government Affairs & Public Relations
+1 (801) 317‑7789
[email protected]

Sorenson Appoints Seasoned Telecommunications Leader as Chief Executive Officer

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Paget Alves, Chairman of the Board, assumes CEO role; Jorge Rodriguez transitions to Board Advisor

SALT LAKE CITY – (Nov. 13, 2024) – Sorenson is pleased to announce Paget Alves — current Chairman of the Board — will step into the role of Chief Executive Officer (CEO). Jorge Rodriguez, who has led Sorenson since 2021, will transition from CEO to Board Advisor, a role that will leverage his strong relationships and Sorenson’s shared advocacy with consumer and community groups. As Chairman, Alves has been instrumental in guiding Sorenson’s strategic direction, championing innovation, and deepening the company’s dedication to customer values and operational success.  

Sorenson, the world’s leading provider of communication tools for Deaf, DeafBlind, and hard-of-hearing people, connects more than 140 million conversations across all business lines each year. For more than two decades, Sorenson has focused on driving innovative and functionally equivalent communication technologies for Deaf, DeafBlind, veteran, and hard-of-hearing communities. Under Alves’ leadership, Sorenson will remain unwavering in its support of these groups.  

“Serving as Sorenson’s CEO has been an extraordinary journey, and I am immensely proud of what we have achieved together,” shared Rodriguez. “Paget’s leadership approach aligns closely with our culture of service, collaboration and impact, ensuring Sorenson continues to thrive and build on our established momentum.” 

Alves, incoming CEO, added, “Jorge’s three-year roadmap for Sorenson—driving R&D and technology enhancements, exploring M&A opportunities, and strengthening our partnerships has positioned us well for the future. My focus is now on continuing Sorenson’s mission to deliver transformative communication tools for Deaf and hard-of-hearing communities. We will remain steadfast in driving innovation and operational excellence to serve these communities and beyond.” 

Alves spent over 30 years as an operating executive in the telecommunications industry, most recently as Chief Sales Officer of Sprint Corporation, after working as President of the company’s Business Markets Group. He is also a director of Assurant, Inc., Synchrony Financial, Yum! Brands, Inc., and Ariel Alternatives—Sorenson’s parent company. In 2023, Savoy magazine recognized Alves among Savoy’s Most Influential Black Corporate Directors. He received a B.S. in Industrial and Labor Relations and a J.D. from Cornell University. 

Announcement in ASL

Announcement in BSL

About Sorenson

Sorenson is one of the world’s leading language services providers, combining patented technology with human-centric solutions. We strive to increase accessibility through communication solutions for all. We provide call captioning and video relay services, video remote and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Our company impact extends beyond the 140 million conversations we facilitate annually— Sorenson improves lives through interpreted emergency and health services. Sorenson is a portfolio company of Ariel Alternatives, and we strive to manage and minimize our environmental impact. To learn more, visit sorenson.com.

Sorenson press contacts

U.S.

Ann Norman
Dir of Government Affairs & Public Relations
+1 (801) 317‑7789
[email protected]

Sorenson Names Seasoned Leader as Global Chief Information and Technology Officer

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Maria Lensing to guide teams in digital transformation

SALT LAKE CITY – (Oct. 1, 2024) Today, Sorenson announced the appointment of Maria Lensing as Chief Information and Technology Officer (CTO), a role in which she leads the company’s technology vision and strategy, and the engineering and IT teams. This role is critical in aligning technology innovations to the company’s business objectives and to drive the company’s digital transformation — all to provide communication accessibility and inclusion for more people and communities.

“We welcome Maria to our executive team and, given her extensive experience on our Board of Directors, we look forward to her insightful contributions,” said Jorge Rodriguez, CEO of Sorenson, the world’s leading provider of communication tools for Deaf, DeafBlind and hard-of-hearing people. “Maria’s vision will support our goals of delivering cutting-edge technology. She will also offer invaluable guidance on tech governance, cyber risk management and data and AI initiatives.”

Lensing, who co-authored a 2024 book about embracing varied perspectives to create an inclusive and informed culture, noted, “Joining Sorenson is meaningful for me as the impact of the company’s mission and technology is extremely powerful. I am thrilled to oversee the development and furthering of technologies that enrich the human experience.” 

Prior to her role at Sorenson, Lensing served as the Chief Strategy and Transformation Officer at Walgreens, where, among many other executive responsibilities, she oversaw the company’s Digital Transformation and led the development of the Technology operating model. Prior to her position at Walgreens, Lensing was Chief Technology Officer at McKesson, where she was responsible for developing the company’s technology stack vision, strategy, and architectures. She was also critical to the acceleration of technology solutions to support vaccine distribution in the United States, earning the award of “CTO of the Year” by Tech Titans in 2021. Before McKesson, Maria served in various business and technical executive roles over the span of 11 years at AT&T. 

 “I am passionate about empowering teams to deliver at their highest quality, fostering a culture of inclusion and innovation, championing science, technology, engineering, and mathematics (STEM) education initiatives, and amplifying the impact of Hispanic technology leaders,” added Lensing, who has received multiple awards and honors from different institutions and publications, including World 50 Next Women, Latino Leaders Magazine Most Influential Latina, and Super Woman in Business by the Dallas Business Journal.

Lensing earned a Bachelor of Science in electrical engineering and Master of Science in engineering management from Christian Brothers University (CBU). She completed her executive education at Harvard Business School and is a boardroom certified Qualified Technology Expert (QTE).

Announcement in ASL

About Sorenson

Sorenson is one of the world’s leading language services providers, combining patented technology with human-centric solutions. We strive to increase accessibility through communication solutions for all. We provide call captioning and video relay services, video remote and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Our company impact extends beyond the 140 million conversations we facilitate annually— Sorenson improves lives through interpreted emergency and health services. Sorenson is a portfolio company of Ariel Alternatives, and we strive to manage and minimize our environmental impact. To learn more, visit sorenson.com.

Sorenson press contacts

U.S.

Ann Norman
Dir of Government Affairs & Public Relations
+1 (801) 317‑7789
[email protected]

Sorenson Appoints Wendy Adams as Chief Relationship Officer

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Adams’ extensive experience in Deaf community uniquely qualifies her for new role 

SALT LAKE CITY – (Sept. 19, 2024) – Today, Sorenson, the world’s leading provider of communication tools for Deaf, DeafBlind, and hard-of-hearing people announced the appointment of 15-year Sorenson employee Wendy Adams as Chief Relationship Officer (CRO), a critical role that will define the long-term impact of the quality and delivery of services to Sorenson’s communities. “We welcome Wendy to the executive suite,” noted Jorge Rodriguez, CEO of Sorenson, the language services company that revolutionized communication between Deaf and hearing people 20 years ago with the introduction of the first innovative videophone designed for Deaf people. “Wendy’s perspective, depth of experience, and proven track record within local, national, and now international communities and her passionate advocacy for communication accessibility and the advancement of Deaf people everywhere is impressive,” Rodriguez said. Adams years’ of extensive, first-hand advocacy and leadership in the Deaf and hard-of-hearing communities will inform her relationship management strategies, focusing on customer satisfaction, retention, and advocacy. She will also work closely with external stakeholders, including government agencies, consumer and advocacy groups, and industry partners. She aims to drive change, all while supporting Sorenson’s mission of connecting people beyond words and languages. “I am so pleased to continue my advocacy work with Sorenson,” said Adams, who most recently served as Sorenson Vice President of Policy and Advocacy. “I look forward to helping shape the future of Sorenson, to be sure we continue to deliver the excellent services our customers have come to expect.” Adams began her work with Sorenson in 2009 when she was named Sorenson Director of Interpreting Services in Chicago. Nine years later, Adams advanced to Interpreting Services Regional Manager for Sorenson’s Eastern region. In 2019, she began leading the Deaf Employee Resources Group (ERG). Two years ago, she was promoted to Sorenson Senior Design Consultant. In addition to advancing Deaf inclusion in all aspects of her personal and professional life, as a Deaf woman, Adams brings to other people and organizations insight about cultural sensitivity, language mentoring, Deaf interpreting, communication best practices, and educational interpreting. She also conducts workshops and webinars and volunteers with several organizations. “Wendy’s understanding of Sorenson products and services – and the needs of the people who use them – uniquely qualifies her to lead corporate efforts to seek mutual collaboration and understanding between our communities,” Rodriguez added. “She is the right person for the job right now.”

About Sorenson

Sorenson is one of the world’s leading language services providers, combining patented technology with human-centric solutions. We strive to increase accessibility through communication solutions for all. We provide call captioning and video relay services, video remote and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Our company impact extends beyond the 140 million conversations we facilitate annually— Sorenson improves lives through interpreted emergency and health services. Sorenson is a portfolio company of Ariel Alternatives, and we strive to manage and minimize our environmental impact. To learn more, visit sorenson.com.

Sorenson press contacts

U.S.

Ann Norman Dir of Government Affairs & Public Relations +1 (801) 317‑7789 [email protected]

Sorenson, BYU Advance Communication Inclusion for Pre-game Collegiate Football, Basketball and Baseball Games

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Home competitions to feature “The Star-Spangled Banner” in American Sign Language

SALT LAKE CITY – (Aug. 27, 2024) Today, Sorenson, the world’s leading provider of communication tools for Deaf, DeafBlind and hard-of-hearing people, and BYU Athletics, a member of the Big 12 Conference, announced they are teaming up to provide live American Sign Language (ASL) performances of the national anthem preceding all BYU football home games, which will begin with the August 31st

game against Southern Illinois. In addition, the national anthem will be signed in ASL at all home basketball and baseball games during the 2024-2025 season.

“We join with BYU to support one of America’s most beloved sports traditions – the presentation of ‘The Star-Spangled Banner’ – in sign language,” said Jorge Rodriguez, CEO of Sorenson, a company which uses language intelligence to weave accessibility and understanding across global communities. “Many sports events do not incorporate accommodations into their games.  We are here to change that by creating a culture of belonging on and off the field.”

This season, during BYU football pre-game activities on the field, a Deaf performer will sign the anthem, with video being displayed on the video board for fans in LaVell Edwards Stadium to see.

“We are thrilled to include an ASL performance of the national anthem as part of the BYU pre-game experience for our fans,” said Anna Metcalf, BYU assistant athletic director for marketing and fan experience. “This partnership provides us the opportunity to enhance the fan experience through increased accessibility. We are proud to partner with Utah-based Sorenson to provide these communication solutions at our football, men’s basketball and baseball games.”

The video ASL performance will show the ease of integrating language interpretation into any setting. Including communication access for all people fosters greater connection and demonstrates commitment to real and meaningful inclusion and belonging initiatives which benefit everyone.

“We encourage all schools to incorporate similar measures to create campuses that provide a sense of belonging,” Rodriguez said. “Sorenson is here to support various options for integrating accessible experiences.”

One of the largest employers of Deaf people, Sorenson connects more than 140 million conversations each year by offering a full suite of language services – caption and video relay services, over-video and in-person sign language and spoken language interpreting, real-time event captioning services, and post-production language services. To learn more about the range of services Sorenson offers, visit sorenson.com

Announcement in ASL

About BYU

Founded in 1875, Brigham Young University is located in Provo, Utah. The campus is home to 33,000+ undergraduate students, pursuing degrees in 186 majors. Athletically, the Cougars compete in 21 sports. They have won 12 NCAA titles all-time, claimed 302 conference championships; and have been home to 1,405 All-Americans, 1 Heisman Trophy winner and 84 Olympians.

BYU press contact

Jon McBride Associate Athletic Director for Communications and Media Strategy BYU Athletics +1 (801) 866-4932 [email protected]

About Sorenson

Sorenson is one of the world’s leading language services providers, combining patented technology with human-centric solutions. We strive to increase accessibility through communication solutions for all. We provide call captioning and video relay services, video remote and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Our company impact extends beyond the 140 million conversations we facilitate annually— Sorenson improves lives through interpreted emergency and health services. Sorenson is a portfolio company of Ariel Alternatives, and we strive to manage and minimize our environmental impact. To learn more, visit sorenson.com.

Sorenson press contacts

U.S.

Ann Norman Dir of Government Affairs & Public Relations +1 (801) 317‑7789 [email protected]

Disability:IN Names Sorenson a 2024 Best Place to Work for Disability Inclusion

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SALT LAKE CITY – (July 30, 2024) – Sorenson, the world’s leading provider of communication tools for Deaf, DeafBlind, and hard-of-hearing people, has, for the second consecutive year, been recognized as a top-scoring company on the 2024 Disability Equality Index®. Disability Equality Index is the leading independent, third-party resource for the annual benchmarking of corporate disability inclusion policies and programs and is used by more than 70% of the Fortune 100 and nearly half of the Fortune 500. “We are honored by this recognition,” said Jorge Rodriguez, CEO of Sorenson, which uses language intelligence to weave accessibility and understanding across global communities. “This award recognizes our leadership in employee engagement, inclusion policies, and our work  to engender a rich, diverse, and inclusive corporate culture. This work is an ongoing effort, and is at the heart of our mission of accessibility.” For over 20 years, Sorenson has hired people with all abilities and today, continues to offer a variety of accommodation and support services to ensure that employees can participate fully in the workplace. According to the World Health Organization, an estimated 1.3 billion people – or 16 percent of the global population – experience a significant disability. Disability crosses lines of age, ethnicity, gender, gender identity, race, sexual orientation, socioeconomic status, and religion.

Announcement in ASL

About the Disability Equality Index:

The Disability Equality Index is a comprehensive benchmarking tool that helps companies build a roadmap of measurable, tangible actions that they can take to achieve disability inclusion and equality. Each company receives a score, on a scale of zero (0) to 100, with those earning 80 and above recognized as a “Best Place to Work for Disability Inclusion”.

The Disability Equality Index is a joint initiative of the American Association of People with Disabilities (AAPD), the nation’s largest disability rights organization, and Disability:IN, the global business disability inclusion network, to collectively advance the inclusion of people with disabilities. The organizations are complementary and bring unique strengths that make the project relevant and credible to corporations and the disability community. The tool was developed by the Disability Equality Index Advisory Committee, a diverse group of business leaders, policy experts, and disability advocates. Learn more at Disability Equality Index.

About Sorenson

Sorenson is one of the world’s leading language services providers, combining patented technology with human-centric solutions. We strive to increase accessibility through communication solutions for all. We provide call captioning and video relay services, video remote and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Our company impact extends beyond the 140 million conversations we facilitate annually— Sorenson improves lives through interpreted emergency and health services. Sorenson is a portfolio company of Ariel Alternatives, and we strive to manage and minimize our environmental impact. To learn more, visit sorenson.com.

Sorenson press contacts

U.S.

Ann Norman Dir of Government Affairs & Public Relations +1 (801) 317‑7789 [email protected]

Marylebone Cricket Club is the First Club to Offer Fully Accessible Interactions with Deaf British Sign Language Users, with SignVideo Partnership

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Collaboration aims to improve real-time communication and assistance

LONDON – (May 21, 2024) SignVideo by Sorenson, the market leader in delivering on-demand video interpreting and community interpreting to the Deaf British Sign Language (BSL) community in the United Kingdom (UK), today announced it is providing sign language interpretation for the distinguished Marylebone Cricket Club (MCC), founded in 1787 and today, the arbiter of laws relating to cricket globally and owner of Lord’s Cricket Ground. “We are ecstatic to partner with Marylebone Cricket Club in creating social impact by removing language barriers for Deaf cricket fans in the UK. Our partnership provides communication access that is intended to enrich the experience for users of BSL,” said Jorge Rodriguez, CEO of Sorenson, parent company of SignVideo, which offers interpreting services in the UK. “This means Deaf and hearing fan journeys will be very similar – an exciting breakthrough in creating equivalent participation.”  Whether Deaf people want to call to buy tickets for upcoming matches or discuss a membership package, SignVideo’s BSL video relay service, effective immediately, will offer Deaf people options to contact MCC the same way as hearing counterparts. MCC staff and stewards will also be able to communicate on the spot with a Deaf person through an on-demand video BSL interpreter via a mobile or tablet device. This video remote interpreting service is especially useful when an interpreter is needed immediately, such as for ad-hoc Deaf spectators visiting on match days or for communicating with the ticket office or MCC club on non-match days. Stuart Dunlop, Sustainability and Accessibility Manager, MCC, said: “Partnering with SignVideo is a very important step for MCC, as we continue to look into ways of ensuring that Lord’s is a Ground for all. “We are very pleased to become the first cricket venue to partner with SignVideo, whose service will make it easier for members of the BSL community to communicate with the Club’s staff. We hope this partnership will open up the experience of Lord’s to those who previously may not have considered visiting,” Dunlop noted. Founded in 2004 to advance equality of Deaf and hearing communities, SignVideo introduced the first videophone to Deaf people in the UK, providing instant access to BSL/English interpreting through video conferencing. Today, SignVideo by Sorenson’s services include online video and face-to-face BSL and Irish Sign Language (ISL) interpreting across the UK. In 2020, SignVideo joined Sorenson, one of the world’s leading language services providers. Across all business lines, Sorenson connects more than 140 million conversations each year through a full suite of language services, combining patented technology with human-centric solutions. Learn more about SignVideo by Sorenson. To learn more about the full range of services Sorenson offers, visit sorenson.com

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About SignVideo by Sorenson

Predominantly a BSL-led organisation dedicated to high quality, customer-focused services and standards, SignVideo delivers BSL interpreting 24/7 for Deaf and DeafBlind BSL users through Video Relay Service (VRS) solutions commissioned by public and private sectors which include, government, National Health Service, councils, banks, helplines, and telecommunications providers across the UK. In 2020, SignVideo joined Sorenson, one of the world’s leading language services providers. Across all business lines, Sorenson connects more than 140 million conversations each year through a full suite of language services. Sorenson combines patented technology with human-centric solutions to deliver call captioning and video relay services, video remote and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson strives to increase equity and accessibility for underrepresented people through communication solutions for all. For more information on how we advance human connection, visit sorenson.com or sorenson.com/es.

About Marylebone Cricket Club (MCC)

There are few clubs in the world that have made as big an impact on any sport as MCC has made on cricket. From its iconic ground in north-west London, MCC has led the game for over 200 years and helped take it from a national pastime to a global obsession. At our heart is Lord’s, the Home of Cricket. Taking care over every detail, we’re dedicated to growing its reputation as the most celebrated and admired venue in cricket. Everything we do is for the good of the game; from working with local communities to growing cricket’s global influence. Founded in 1787, MCC is recognised as the sole authority on the game’s Laws. There are approximately 18,350 Full and 6,000 Associate Members of MCC.
Marylebone Cricket Club Press Contact
Seb Maxam MCC Communications Officer Lord’s Ground (794) 871-5327 [email protected]

About Sorenson

Sorenson is one of the world’s leading language services providers, combining patented technology with human-centric solutions. We strive to increase accessibility through communication solutions for all. We provide call captioning and video relay services, video remote and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Our company impact extends beyond the 140 million conversations we facilitate annually— Sorenson improves lives through interpreted emergency and health services. Sorenson is a portfolio company of Ariel Alternatives, and we strive to manage and minimize our environmental impact. To learn more, visit sorenson.com.

Sorenson press contacts

U.S.

Ann Norman Dir of Government Affairs & Public Relations +1 (801) 317‑7789 [email protected]

Sorenson Once Again Named to Fortune’s Most Innovative Companies

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SALT LAKE CITY – (May 15, 2024) – Sorenson, the leading provider of inclusive communication services for Deaf, DeafBlind, and hard-of-hearing communities around the world, has secured a coveted spot on Fortune’s 2024 list of America’s Most Innovative Companies for the second consecutive year. This prestigious award, announced by Fortune and Statista Inc., recognizes the most innovative companies in the United States across various industries. “We are honored to once again rank with America’s top companies in innovation,” said Jorge Rodriguez, CEO of Sorenson, which facilitates over 140 million conversations across all business lines each year. “By pioneering next-gen accessibility technology, we offer meaningful services that fundamentally enhance human connectivity, one conversation at a time.” Sorenson’s recognition reflects its commitment to excellence across three key areas: product innovation, process innovation, and innovation culture. Statista, the world-leading statistics portal and industry ranking provider, conducted a rigorous evaluation process to determine the winners.
  • Employee and industry expert insights: Statista deployed online surveys to assess Sorenson’s internal innovation culture and employee perspectives on process innovation. Additionally, industry experts – including recruiters, management consultants, and patent attorneys – provided their viewpoints on Sorenson’s product and external process innovation.
  • Intellectual property analysis: To evaluate Sorenson’s intellectual property portfolio, Statista partnered with LexisNexis PatentSight. This platform analyzed the quantity and value of Sorenson’s patents, providing a data-driven assessment of innovation in product development.
By combining employee feedback, industry expert opinions, and a deep dive into intellectual property, Statista identified the 200 most innovative companies in the U.S., with Sorenson proudly ranking among them. “Sorenson’s culture thrives on innovation,” said Ryan Sullivan, Sorenson’s Chief Product Officer. “This recognition is a direct result of our team’s dedication to developing products that empower inclusive communication. It’s incredibly rewarding to see how innovation unlocks potential and strengthens communities.” This recognition underscores Sorenson’s dedication to continuous improvement and a commitment to developing solutions that empower millions to connect and communicate.

Announcement in ASL

About Sorenson

Sorenson is one of the world’s leading language services providers, combining patented technology with human-centric solutions. We strive to increase accessibility through communication solutions for all. We provide call captioning and video relay services, video remote and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Our company impact extends beyond the 140 million conversations we facilitate annually— Sorenson improves lives through interpreted emergency and health services. Sorenson is a portfolio company of Ariel Alternatives, and we strive to manage and minimize our environmental impact. To learn more, visit sorenson.com.

Sorenson press contacts

U.S.

Ann Norman Dir of Government Affairs & Public Relations +1 (801) 317‑7789 [email protected]

Sorenson Launches On-Demand ASL Interpreting through Video Remote Interpreting (VRI) for Enterprises that Use Microsoft Teams or Zoom Video Communications, Inc.

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Available in Spanish

Businesses and organizations can now connect with Deaf users in real time, directly in Teams and Zoom with Sorenson Express for VRI

SALT LAKE CITY – (February 6, 2024) Sorenson, the leading provider of inclusive communication services for Deaf, DeafBlind, and hard-of-hearing communities around the world, today launched Sorenson Express, integrations for Microsoft Teams and Zoom Video Communications, Inc.  Sorenson Express is an on-demand American Sign Language (ASL), Video Remote Interpreting (VRI) service for businesses that use Microsoft Teams or Zoom in their enterprises. Sorenson Express for VRI seamlessly integrates interpreters as active video participants into Microsoft Teams or Zoom video meetings and can integrate an ASL interpreter into video meetings on-demand.

Sorenson Express is the first B2B, ASL interpreting service to provide an integrated app experience with Teams and Zoom. The costs associated with Sorenson Express for VRI are undertaken by the business, not for the employee or consumer. This demonstrates a commitment to accessibility and workplace parity for Deaf, hard-of-hearing employees and customers on behalf of employers and businesses. Sorenson remains focused on advancing technology that advances workplace and market parity.

“At Sorenson, we are dedicated to delivering innovative, accessible and inclusive language services that give people the option to communicate in their preferred language and to form genuine connections,” said Jorge Rodriguez, CEO of Sorenson, which connects some 140 million conversations each year. “We are excited to extend our mission to make video calls more accessible to Deaf and hard-of-hearing professionals with our innovative products and services. As a leading global language services provider, we are proud to drive this important effort and anticipate further collaboration with Microsoft, Zoom and other video communications platforms that will find Sorenson Express critical for their organizations.”

Sorenson Express for VRI helps businesses facilitate smoother remote meetings for Deaf professionals, enhance communication between Deaf and hearing colleagues, and support stronger relationship-building within teams. Key benefits of using Sorenson Express include:

  • Convenience: Hassle-free way to access interpreters at a moment’s notice
  • Inclusivity: Expands communication opportunities between signed and spoken languages
  • Accessibility: Sorenson Express can bridge gaps whenever there’s a sudden need for an interpreter that wasn’t possible to schedule.
  • Cost Efficiency: On-demand ASL interpreters provide greater workplace parity for Deaf employees and greater market parity for Deaf consumers.
  • Multilingual Capabilities: Sorenson Express provides interpreting between ASL and both English and Spanish.
  • Robust Workforce & Suppliers: The integration of Sorenson Express with Microsoft Teams and Zoom supports businesses in their efforts to promote inclusivity and embrace the wide-ranging skills and perspectives that Deaf employees bring to the workplace.

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To use the Sorenson app, you  need  a Sorenson account. Get Sorenson Express for your business by signing up here.

Announcement in ASL

About Sorenson

Sorenson is one of the world’s leading language services providers, combining patented technology with human-centric solutions. We strive to increase accessibility through communication solutions for all. We provide call captioning and video relay services, video remote and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Our company impact extends beyond the 140 million conversations we facilitate annually— Sorenson improves lives through interpreted emergency and health services. Sorenson is a portfolio company of Ariel Alternatives, and we strive to manage and minimize our environmental impact. To learn more, visit sorenson.com.

Sorenson press contacts

U.S.

Ann Norman
Dir of Government Affairs & Public Relations
+1 (801) 317‑7789
[email protected]

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