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Whether you're across the room, the TV is up louder than normal, or you just want a visual way to notice calls, you may benefit from enabling the Flashing Screen feature to alert you.
Here's how to set it up in three simple steps:
Want to check out more useful CaptionCall features? Try looking at our user guides and video tutorials.
If you need extra assistance with troubleshooting, contact our team by phone at (877) 557-2227 or by email at [email protected] for CaptionCall and [email protected] for questions about CaptionCall Mobile.
We’d be happy to help you during the Customer Care operating hours:
Monday – Friday: 9 AM – 10 PM ET
Saturday – Sunday and holidays: 10 AM – 7 PM ET
Sorenson VRS is only available if you are eligible for VRS and have registered in the FCC’s User Registration Database. The cost of VRS is paid by a federally administered fund. Accordingly, use of Sorenson VRS calling for video conferencing is subject to compliance with FCC regulations and Sorenson’s VRS EULA. Under federal law, you may use VRS only if you have a speech or hearing disability and need VRS in order to communicate. Also, call participants must be in a different location than the other individuals on the call.
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