To make Captioncall, LLC’s (“Captioncall”) websites and applications (collectively the “Sites”) work properly, and to provide the most relevant products and services to our customers, we place small data files called cookies on your device. This Cookie Notice provides you with information about cookies and how to control them our Sites.
A cookie is a string of information that is sent by a website and stored on your hard drive or temporarily in your device’s memory that enables the sites or service providers systems to recognize your browser and capture and remember certain information. Cookies on our Sites may be delivered in a first-party (set by a Captioncall website or app) or third-party (set by another website or app) context and may also be set in association with emails you receive from us.
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You may use the following cookies when you visit our Sites.
Cookie Name | Source | Expiry | Purpose |
Example | CaptionCall | 24 hours | This cookie is utilized for login purposes to ensure that account information is available when members log onto our website. |
Cookie Name | Source | Expiry | Purpose | How to Block |
Example | Captioncall | 2 years | This cookie monitors what pages are loading slowly on our website. | Open the Cookie Consent Tool to set your preferences or delete these cookies through your browser settings. |
Cookie Name | Source | Expiry | Purpose | How to Block |
Example | 24 hours | This cookie is utilized for login purposes to ensure that account information is available when members log onto our website. | Open the Cookie Consent Tool to set your preferences or delete these cookies through your browser settings. |
Cookie Name | Source | Expiry | Purpose | How to Block |
Example | 2 years | This cookie is utilized for marketing purposes | Open the Cookie Consent Tool to set your preferences or delete these cookies through your browser settings. |
Third-party cookies are cookies set by someone other than Captioncall for purposes such as collecting information on user behavior, demographics, or personalized marketing. When using our Sites, you may encounter embedded content, such as YouTube videos, or you may be directed to other websites for such activities as surveys, or complete purchases through third party payment providers. These websites and embedded content may use their own cookies. We do not have control over the placement of cookies by other websites, even if you are directed to them from our website.
The Captioncall Cookie Consent Pop-up can be utilized to customize your cookie preferences. The tool will record when you have consented to our cookie notice and will ask for consent. The consent pop-up specifically controls non-essentially cookies set by using our Sites. Essential cookies cannot be disabled, nor can the tool be used to block cookies on third-party websites linked from our website.
Many of the cookies used on our Sites can be enabled or disabled through our consent pop-up or by disabling the cookies through your browser. To disable cookies through your browser, follow the instructions usually located within the “Help,” “Tools” or “Edit” menus in your browser. Please note that disabling a cookie or category of cookies does not delete the cookie from your browser unless manually completed through your browser function.
Collection of your data from our analytics cookies can be deleted. If cookies are deleted, the information collected prior to the preference change may still be used, however, we will stop using the disabled cookie to collect any further information from your user experience. For our marketing cookie, when a user opts out of tracking, a new cookie is placed to prevent users from being tracked.
For more information, feel free to contact our data privacy officer at [email protected]