Terms of Use

Welcome! Please read these Terms of Use (“Terms”) carefully because they form a legally binding agreement between you and Sorenson Communications, LLC (“we”, “us” or “our”)   

These Terms applies to visitors of the Sorenson Communications, LLC and its affiliates’ websites located at www.sorenson.com, www.captioncall.com, www.signlanguageinteractions.com, their respective subdomains, all websites that link to these Terms (collectively, the “Sites”) and users of our information and technology services accessible through the Sites (the “Services”; together with the Sites, the “Site Services”), and governs the use of the Sites Services.  By accessing or using the Sites Services, you automatically agree to comply with these Terms.  If you do not agree to these Terms, you should not use the Sites or the Services.

1. Privacy Policy. Your use of the Site Services and the information we collect about you during your visit to the Sites is governed by our Privacy Policy. The Privacy Policy describes how we and our third-party partners collect, use, share and disclose information about you when you visit the Sites or use the Services. By using the Site Services, you are agreeing to our Privacy Policy.

2. Access. Please note that in order to access and use certain Services within the Sites, you must register for an account.  To create an account, you must be at least 18 years of age, possess the legal right and ability to enter into a legally binding agreement with us and agree and warrant to use the Sites and Services therein in accordance with these Terms.  If you sign up for our Services, you may be asked to sign up to a user agreement governing such Services (“User Agreement”). The User Agreement will govern your use of the Services in addition to these Terms. If there is a conflict between these Terms and the User Agreements, the term of the User Agreement will control. 

3. Modifications. At any time, we may modify these Terms by posting the modified language on the Site Services, with or without notice to you. Posted modifications will become effective immediately, and your use of the Sites Services following any such modifications constitutes your agreement to be bound by the Terms as modified.  We reserve the right to modify, add, suspend or discontinue any aspect, service, Content or feature of the Sites at any time, with or without notice to you. 

4. Content.   The Site Services includes text, data, graphics, materials, designs, images, videos or other content (collectively, “Content”) created by us or third parties.  The Content is provided for general information purposes only and should not be relied upon for personal, professional, medical, legal, regulatory or other decisions.  We do not ensure completeness, timeliness or accuracy of the Content.

5. License and Restrictions.  Subject to the restrictions in these Terms, we grant you a limited, personal, nonexclusive, revocable license to access and use the Sites Services and its Content solely for your personal, noncommercial and internal use, and only in a manner that complies with all legal requirements that apply to you or your use of the Site Services and its Content, including these Terms, and provided you do not modify the Site Services, its Content or any copyright or proprietary notices.  You will not modify, copy, distribute, mirror, frame, publicly display, publicly perform, reproduce, translate, publish, license, create derivative works of, or transmit the Site Services or Content (in whole or in part) in any way through any medium for distribution, publication or any commercial purpose.  You will not use the Site Services in any manner that could damage, disable or impair the Site Services or interfere with the Site Services or any feature of the Site Services or other’s use of the Site Services, including any use that violates any laws, infringes on anyone’s rights or is offensive.  Your use of the Sites Services is at our discretion, and we can terminate your use, prohibit you from using the Site Services or take appropriate legal actions at any time. 

6. Ownership. We and/or our licensors own all rights, title and interest in and to the Site Services and the Content, including, without limitation, the Sorenson trademarks, logos and icons and the structure, organization and arrangement thereof, which are protected by law, including, but not limited to, copyright, trademark, trade dress and various other intellectual property and unfair competition laws. 

7. Links to Other Sites.  The Site Services may contain hyperlinks to websites operated by third parties or to materials or information made available by third parties.  The placement of such links on the Site Services does not constitute or imply our endorsement of such third parties, the content of their websites, their products or services, or the privacy or security practices of those websites.  We are not responsible or liable for (i) any content, products, advertising, information or materials on or available from such websites or resources, (ii) any errors or omissions in those websites or resources, or (iii) any information handling or other business practices of the operators of such websites and resources.  You acknowledge and agree that we will not be responsible or liable, directly or indirectly, for any damages or losses caused or alleged to be caused by or in connection with use of or reliance on any linked sites or resources.  Your interactions with such third parties will be governed by the third parties’ own terms of services and privacy policies, and any other terms.   

8. No Legal or Regulatory Advice.  Some Content may include legal or regulatory related information pertaining to you or your business.  Such Content is provided for general informational purposes only.  We are not providing legal or regulatory advice and no attorney client relationship is created by your use of the Site Services or the Content. You should seek the advice of your attorney or advisor with any questions you may have regarding a law, regulation, or dispute. 

9. Compliance with Law. As a condition of your use of the Site Services, you warrant to us that you will not use the Site Services for any purpose that is unlawful, offensive, interferes with the Site Services or any feature therein, infringes anyone’s rights or prohibited by these Terms. You agree to comply with all applicable federal, state and local laws regarding your use of the Site Services and the Content. You acknowledge that your unauthorized use of the Site Services or any Content may violate copyright laws and trademark laws, as well as other regulations and statutes. If you reside outside the United States, you also agree to comply with any local laws applicable to your use of the Sites Services and Content.

10. Submissions and Communication. You agree that any information you submit through the Site Services is accurate and does not include any confidential or sensitive information. By submitting information to us through the Sites Services, you agree that we may use that information in any way, for any purpose, including our own commercial purpose, and that such submitted information becomes our property without any obligation and you are not entitled to any accounting, compensation or reimbursement of any kind from us under any circumstances.  When you use the Sites Services or send communications to us through the Site Services, you are communicating with us electronically. You consent to receive electronically any communications related to your use of the Sites Services. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. All notices from us intended for receipt by you will be deemed delivered and effective when sent to the email address you provide to us. By submitting information or otherwise providing us with your name, email address, postal address or phone number, you are agreeing that we or our agents may contact you at that address or number in a manner consistent with the Privacy Policy.

11. Feedback on the Site.  The Site Services may have certain features that allow you to submit comments, information, and other materials (collectively, “Feedback”) to us and share such Feedback with other third parties or the public. By submitting Feedback through the Site Services or otherwise providing us with any Feedback through any means, you grant us a perpetual, irrevocable, transferable and sublicensable right and license to access, use, copy, reproduce, process, adapt, publish, transmit, host, display, create derivative works and otherwise exploit that Feedback for any purpose (including in testimonials or our other marketing materials and where required to do so by law or in good faith to comply with legal process). We reserve the right to remove any Feedback posted in public forums on the Site Services, if any, for any reason at our sole discretion.

12. Indemnification. You will indemnify, defend and hold harmless us and other visitors or users of the Site Services, and our and their affiliates, officers, directors, employees, agents, representatives, partners and licensors from and against any and all claims, actions, proceedings, suits, liabilities, damages, settlements, penalties, fines, losses, costs, disbursements or expenses, including attorneys’ fees, arising out of or in any way connected with your access to or use of the Site Services, the Content, your violation of these Terms, your violation of applicable laws and regulations, your violation of any rights of another individual or entity, your negligent or willful misconduct, or any emotional or physical harm to you or any third party resulting from your access to or use of the Site Services or Content.

13. Disclaimer. The Site Services and the Content contained in the Site Services may include inaccuracies or typographical or other errors. WE, OUR AFFILIATES AND OUR RESPECTIVE SUPPLIERS, LICENSORS, EMPLOYEES, AGENTS AND REPRESENTATIVES MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, TIMELINESS AND ACCURACY OF THE INFORMATION, CONTENT, SERVICES AND RELATED TEXTS AND GRAPHICS CONTAINED ON THE SITE SERVICES.  ALL SUCH INFORMATION, THE SITE SERVICES AND THE CONTENT ON THE SITES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND. YOU AGREE THAT USE OF THE SITES IS AT YOUR SOLE RISK. WE, OUR AFFILIATES AND OUR RESPECTIVE SUPPLIERS, LICENSORS, EMPLOYEES, AGENTS AND REPRESENTATIVES HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO, THE IMPLED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, TITLE AND NON-INFRINGEMENT.  WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT THE SITE SERVICES WILL MEET YOUR REQUIREMENTS, WILL BE UNINTERRUPTED, ERROR FREE, RELIABLE, WITHOUT DELAY, CURRENT, COMPLETE, WITHOUT BREACHES OF SECURITY OR THAT THE DEFECTS IN THE SITE SERVICES WILL BE CORRECTED. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.  YOU ARE SOLELY RESPONSIBLE FOR ANY AND ALL ACTS OR OMISSIONS TAKEN OR MADE IN RELIANCE ON THE SITE SERVICES OR CONTENT, INCLUDING INACCURATE OR INCOMPLETE INFORMATION.  IF YOU ARE DISSATISFIED WITH THE SITE SERVICES OR ANY CONTENT, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING AND ACCESSING THE SITE SERVICES.  SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO IN THESE JURISDICTIONS THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. 

14. Limitation of Liability. TO THE EXTENT NOT PROHIBITED BY LAW, UNDER NO CIRCUMSTANCES WILL WE, OUR AFFILIATES, OR OUR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, PARTNERS AND LICENSORS (“SORENSON PARTIES”) BE LIABLE OR RESPONSIBLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL (INCLUDING DAMAGES FROM LOSS OF BUSINESS, LOST PROFITS, LOSS OF GOODWILL, LOSS OF INFORMATION, LITIGATION, OR THE LIKE), SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES, WHETHER BASED ON CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY OR UNDER ANY OTHER THEORY OF LIABILITY, ARISING OUT OF OR IN ANY WAY RELATING TO THE SITES OR SERVICES, YOUR USE OF THE SITE SERVICES OR THE CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SITE SERVICES, CONTENT AND/OR THESE TERMS IS TO DISCONTINUE YOUR USE OF THE SITE SERVICES.  IN THE CASE OF A JURISDICTION THAT RESTRICTS LIMITATION CLAUSES, THIS LIMITATION WILL BE APPLIED TO THE GREATEST EXTENT PERMITTED BY LAW. NOTHING IN THESE TERMS IS INTENDED TO LIMIT ANY RIGHTS YOU MAY HAVE THAT MAY NOT BE LAWFULLY TERMINATED. 

15. Governing Law; Jurisdictions; Disputes; Waiver of Jury Trial. The interpretation of these Terms and the resolution of any disputes arising under these Terms shall be governed by the laws of the State of Utah, without regard to its conflict of laws provisions.  These Terms shall not be governed by the United Nations Convention on Contract for the International Sale of Goods, the application of which is expressly disclaimed.  If any action or other proceeding is brought on or in connection with these Terms, you agree to submit to the personal jurisdiction of the state and federal courts located in the City and County of Salt Lake in the State of Utah, and agree not to bring any action relating to the use of the Sites or these Terms in any court in any other jurisdiction. We will have the right to commence and prosecute any legal or equitable action or proceeding before any US or non-US court of competent jurisdiction to enforce these Terms or to protect our or any third party’s rights in the Sites or the Content.  You also agree that we may bring suit in court to enjoin any violation of these Terms without the posting of a bond or security, in addition to whatever remedies we might have at law.  In any dispute between you and us where we prevail, we will be entitled to recover reasonable attorney’s fees, court costs, disbursements and other legal expenses. You hereby waive any right to a jury trial.  

16. Waiver and Severability. Failure to enforce any provision in these Terms will not constitute a waiver of that provision. If any provision is held by a court of competent jurisdiction to be contrary to law, the provision will be modified by the court and interpreted so as best to accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining provisions of these Terms will remain in effect.

17. Entire Agreement.  These Terms, together with any terms and policies that are incorporated by reference, constitute the entire agreement and supersede any prior agreements between you and us with respect to your use of the Sites and its Content.  We may freely assign these Terms in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise.

18. Copyright and Trademark Notices. All contents of this Site including the arrangement of them on this Site are:

Copyright © 2024 Sorenson Communications, LLC. All rights reserved.

Except for the limited rights granted herein, all other rights are reserved.  Except as otherwise required or limited by applicable law, any reproduction, distribution, modification, retransmission or publication of any copyrighted materials is strictly prohibited without the express written consent of the copyright owner.

Sorenson is a trademark or registered trademark of Sorenson Communications, LLC. Other products and company names mentioned herein may be the trademarks of their respective owners.

19. Copyright Policy.  If you wish to reach our designated agent regarding copyright issues, please contact:

Sorenson Communications, LLC

Attn: Designated DMCA Agent

4192 S. Riverboat Road,

Salt Lake City, UT 84123

[email protected]