Video Remote Interpreting (VRI) Services for Enterprise
Deliver real-time video remote interpretation for live business communication—when and where it’s needed.
Sorenson provides enterprise-grade VRI services that enable organizations to deliver real-time American Sign Language (ASL) interpreting through video for meetings, training, and customer interactions.
Quality meets convenience with video interpreting service
Provide real-time, cost-effective communication — even specialized interpreting — on your videoconferencing platform of choice with VRI services.
Why enterprises choose Sorenson
With decades of experience supporting Deaf and hard‑of‑hearing communication, we bring the scale, reliability, and interpreter coverage enterprises need to operate with confidence.
1 billion +
conversations enabled
20+
years of experience
6,000
interpreters worldwide
The benefits of VRI services
Easily schedule video ASL interpreting for any conversation or event with deaf and hearing participants, in-person or virtual. Your interpreters can prepare in advance to ensure accurate messaging and effective communication.
Customized
Request an interpreter familiar with your industry, terminology, and regulations.
Nationwide coverage
The largest nationwide interpreter network for in-person or video remote interpreting (VRI).
Cost effective
Save with VRI services compared to on-site ASL interpreting or hiring staff interpreters.
Flexible
You can schedule VRI with less lead time than on-site interpreting and use it for face-to-face, virtual, or hybrid interaction.
How enterprises use scheduled Video Remote Interpreting
Meetings & collaboration
Use VRI to support accessible internal meetings, cross-functional collaboration, and ongoing team communication—remote, hybrid, or in person.
Training & onboarding
Ensure employees can fully participate in live training sessions, onboarding programs, and professional development using enterprise-ready VRI services.
Customer service & engagement
Deliver real-time ASL access for planned customer interactions and scheduled consultations with reliable VRI support.
Get started with scheduled VRI
Learn how VRI can support your business. Fill out the form below and our team will reach out to you.
Our team can explain your options for video remote interpreting services to improve the accessibility of your business.
Or reach us at [email protected]
See the impact of VRI for your business
You can achieve full communication access for your employees and customers anytime, anywhere with Video Remote Interpreting.
Deaf employees feel excluded from meeting information, lowering morale and productivity.
You create an inclusive environment for everyone with accurate, culturally informed ASL interpreting.
Your organization struggles to fit full-time interpreters or regular on-site interpreting into your budget.
You can meet nearly all of your ASL interpreting needs with VRI services for substantially lower costs.
How it works
Video Remote Interpreting in three easy steps
You’re just a few steps away from efficient and convenient communication accessibility. See how simple it is to use Sorenson VRI.
2
Provide meeting information and video conferencing details.
3
Open the video conferencing platform before the meeting, and your interpreter will join.
Compare interpreting options
Scheduled VRI is one of several ASL interpreting options from Sorenson. Use our interpreting services comparison chart to find the right fit for any communication need.
FAQs
Explore our FAQs to learn more about Video Remote Interpreting services and how they can benefit your organization.
What is VRI?
VRI stands for Video Remote Interpreting. It’s a way to access interpreting services via an internet connection, with the participants and the interpreter able to see and hear each other on screen.
How does Video Remote Interpreting work?
When you request Video Remote Interpreting, we’ll arrange for an interpreter to join your meeting virtually. The interpreter will act as an additional member of the meeting, relaying messages between languages.
Does VRI happen in real time?
Yes, our interpreters relay your comments as you communicate. Speak as you would normally; there’s no need to speak more slowly.
What platform can I use for Video Remote Interpreting?
Sorenson can provide VRI service on nearly any meeting software or application.
What is the difference between VRI and VRS?
VRS (Video Relay Service) provides interpreted phone calls between Deaf and hearing individuals in different locations. It's part of the FCC-run Telecommunications Relay Service (TRS) program, and a federally-managed fund covers the costs.
VRI (Video Remote Interpreting) is a paid service for businesses and organizations to support in-person or virtual interactions by connecting to an ASL interpreter over a video connection.
You can find a detailed explanation of the difference between VRI and VRS here.
