Tech Impact Features Sorenson

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Tech Impact Features Sorenson

Your Sorenson technology was on national TV this summer.

Visibility and awareness are essential to bring about greater change in the community. That’s why we were happy to have Senior Product Manager Christina Call and Senior VP of Outreach Brian Smith — along with a Sorenson interpreter — on Tech Impact to talk about the impact of our communication solutions for deaf and hard-of-hearing communities.

They did a great job of pointing out that our products don’t serve only the deaf — they also serve the hearing and hard-of-hearing as all users make connections, create linguistic parity, and strengthen workplaces.

Christina helped develop some of Sorenson’s recent products, Sorenson VRS for Zoom and Sorenson Express VRI, that offer Deaf and hard-of-hearing people greater accessibility to employment, communication with family and friends, and service in retail and commercial spaces.

Deaf and hard-of-hearing people who prefer to speak on the phone get similar access through fast, accurate captions of phone conversations with CaptionCall and CaptionCall Mobile.

Tech Impact may need to do a follow-up with Sorenson when they find out about the new products we’re working on 😉

Are you taking advantage of all the Sorenson tech available to you?

CaptionCall and CaptionCall Mobile are available in the United States only. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP captioned telephone service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service. The CaptionCall phone and CaptionCall Mobile app remain the property of Sorenson in order to provide ongoing support, service, and upgrades. Patent information: sorenson.com/legal.

FCC rules permit you to port your telephone number to the VRS provider of your choice. If you request a new number, Sorenson will provide you with one for the geographic area where you live or work. To ensure proper routing of 911 calls, it is important that you provide, and update in the event it changes, the physical address (i.e., the Registered Location) from which you are placing the call. You can update your Registered Location in your device settings or by calling (866) 756-6729. To learn how to update on your device visit https://sorenson.com/vrs/vrs/manage-account/. Emergency calls made via internet-based TRS may not function the same as traditional E911 service. For example, you may not be able to dial 911 if there is an internet-service failure or if you lose electrical power, and your 911 call may not be routed correctly if you have not updated your Registered Location. Hearing point-to-point video users will not be able to place emergency calls. For more information on the process of obtaining ten-digit numbers and the limitations and risks associated with using Sorenson’s VRS to place a 911 call, please visit Sorenson’s website: sorenson.com/legal. For information on toll-free numbering, please visit https://sorenson.com/vrs/toll-free-numbers/.

Sorenson VRS is only available if you are eligible for VRS and have registered in the FCC’s User Registration Database. The cost of VRS is paid by a federally administered fund. Accordingly, use of Sorenson VRS calling for video conferencing is subject to compliance with FCC regulations and Sorenson’s VRS EULA. Under federal law, you may use VRS only if you have a speech or hearing disability and need VRS in order to communicate. Also, call participants must be in a different location than the other individuals on the call.