How to Refer Patients for Call Captioning

You can help patients whose hearing loss necessitates captioning to use the phone effectively with no-cost call captioning service from Sorenson

Software

Referral Options

Refer a Patient

Provide Patient Solutions with Sorenson

We make it easy to refer Sorenson call captioning services for your eligible hard-of-hearing patients in three ways:

You can refer the CaptionCall by Sorenson captioning phone and service using your OMS, submit our online form, or send a PDF
There is no cost to you or your patients, and we’ll contact your patient directly to confirm their eligibility and arrange for delivery, installation, and in-home training as part of our renowned Red Carpet Service
Sorenson’s hearing health solutions fit seamlessly into personalized plans to improve your patients’ quality of life

NOAH 4

Add the CaptionCall by Sorenson module to your Noah software to easily integrate requesting the service into your patient records

Management Software

In the main navigation, select Patient > Forms > CaptionCall

While in the Patient screen, select Actions > CaptionCall

On the home page, find the forms window, select the tab with the form type you want, and select CaptionCall from the list

While in the patient detail screen, select the CaptionCall button at the top

Select the patient, click the Selected Reports icon in the Patient Summary Panel, then click the CaptionCall Form button from the menu

More Referral Options

Email | Fax | Mail

English PDF

Spanish PDF

Refer a Patient Online

CaptionCall’s service is available only to individuals who have a hearing loss and need telephone captioning to communicate effectively on the telephone.

"*" indicates required fields

Patient information

Patient name*

First Last

Patient email

Patient phone*

Patient address*

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Patient's primary language*

Patient's desired products*

Additional Contact Information (optional)

Additional Contact's Name

First Last

Additional Contact's Phone

Additional Contact's Email

Referred By

Provider Name*

First Last

Title

Email Address

Business Name (if applicable)

Phone Number

Account number/promo code

Address*

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Notes

This form is not required by the Federal Communications Commission or any other government entity

Hidden

utm_campaign

Hidden

utm_source

Hidden

utm_medium

Hidden

utm_content

Hidden

utm_term

Hidden

utm_affiliate

Hidden

utm_country-code

Hidden

referrer_url

CaptionCall is available in the United States ONLY. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP captioned telephone service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service. The CaptionCall phone remains the property of CaptionCall in order to provide ongoing support, service, and upgrades. ©2023 CaptionCall, LLC. All rights reserved. Patent information: www.Sorenson.com/Legal. CaptionCall and the spiral mark are registered trademarks of CaptionCall, LLC.