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Call Captioning Training Videos

Easily learn the features and settings of your CaptionCall phone and CaptionCall Mobile app with our how-to videos to get the most out of your call captioning service.

How-to Videos for CaptionCall

Your Sorenson call captioning service comes with a variety of features and customizable settings so you can get captions your way, whether you’re using a CaptionCall phone.

Our how-to videos walk you through how to use popular features and troubleshoot simple issues. If you’re looking for topics we don’t cover here, try our CaptionCall user guides or check our call captioning FAQ. If those don’t answer your questions, our Customer Care team can. Soon you’ll be unofficial tech support for your friends and family who use them too.

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How to Play, Save, and Delete Your Voicemail Messages

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How to Change the Number of Rings, Loudness, and Turn Off the Ringer on a CaptionCall Phone

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How to Fix Wi-Fi Issues on a CaptionCall Phone

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How to Set Up Built-In Answering Machine

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How to Set Up Contacts