CaptionCall Mobile App

With CaptionCall Mobile, you can use your mobile device to make and receive captioned phone calls wherever you are. CaptionCall Mobile is available at no cost to people with hearing loss who need captions to use the phone effectively on Apple iOS and Android devices.

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No-cost captioning app

If you no longer use a landline or just love the convenience of mobile calls, you can enjoy mobile captioning, too. The CaptionCall Mobile app and captioning service are provided at no cost to people with hearing loss who need captioning to use the telephone effectively.

CaptionCall Mobile App Tutorials:

Click here to open a quick start guide or watch the tutorial video below.

TECHNOLOGY THAT CONNECTS PEOPLE

CaptionCall Mobile Video Tutorials

CaptionCall Mobile App for iPhone

CaptionCall Mobile App for Android

CaptionCall Mobile FAQs

Yes! You are already a certified user. Download the app. CaptionCall Support can help if you don’t know your account information.

The CaptionCall Mobile App supports iOS 11 or later, Android 7 or later.

No. CaptionCall Mobile is a no-cost ADA government service provided to qualified people with hearing loss who need captions to use the phone effectively.

You’ll get an additional phone number to use with the CaptionCall Mobile app. People can still call your mobile number; it can be forwarded to the CaptionCall app.

CaptionCall is available in the United States ONLY. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP captioned telephone service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service. The CaptionCall phone remains property of CaptionCall in order to provide ongoing support, service, and upgrades.