Transcription Services

Find solutions for closed captioning, subtitling, live captioning, and transcription services all from one provider for ease and convenience

Provide captioning and transcription efficiently

Depending on the circumstance, you may need live captioning, closed captions, subtitles, transcription, or a combination; we can do it all so you don’t have to juggle.

Closed captioning and subtitling your content improves accessibility for Deaf and hard-of-hearing audience members as well as non-native language users. Research also shows media captions improve engagement, comprehension, and retention across user demographics.


Transcripts not only make audio content more accessible but are also excellent for documentation and record-keeping. Even the most diligent notetaking can’t beat transcription for comprehensiveness and accuracy.

Captioning and Transcription Solutions

Closed Captions



CART Captioning

Closed Captions or Open Captions

Our post-production captioning services include both closed captions (that you can turn on or off) and open captions (burned onto your media). When you choose one of these solutions, we provide captioning for both speech and unspoken audio on your video or other media in the same language.

Request captioning
post production open captioning and closed captioning services


Our subtitling service adds captions of speech in another language than the original audio. You may order subtitles that you can enable/disable or permanently embedded on the media.

Order subtitles
foreign language subtitles


We can transcribe the full audio from any form of media into a text document to share with your audience or to keep for your records

Get transcription service
Audio transcription services

CART Captioning

When you need live captions, our real-time CART captioning service is the answer. We use trained live captioning agents for superior accuracy and exceptional speed. Afterward, you can download a raw transcript or order a clean version.

Check out CART
 CART live captioning

Benefits of Post-Production Captions and Transcription


post-production media captions


Some people need them, more people want them. Captions make your content consumable by a wider audience

Connect languages

Add subtitles to make foreign language media accessible or to support bilingual audience inclusion


Studies support what you already know: it’s easier to grasp information you can read as well as hear


Meetings, presentations, speeches: transcripts offer full and accurate documentation for your records

Sorenson Scoops

Frequently Asked Questions

 If you have questions we don’t cover here or on our support page, our team is happy to fill in the blanks.

You’ve probably heard of at least two types of captions, often interchanged although they’re not the same: closed captions vs subtitles. What’s the difference?

  • Closed captions are a text version of all audio on a piece of media: spoken and unspoken. They encompass the speech and the *noise*—music, laughter, applause, barking dogs, and honking horns. You have the option to enable or disable closed captions on screen.
  • Open captions include the same content as closed captions, but you can’t turn them off; they’re a permanent addition to the media.
  • Subtitles include speech only—not unspoken audio—and they’re typically a tool for displaying content in another language.
  • BONUS: Subtitles for the Deaf and hard-of-hearing (SDH). This type combines closed captions and subtitles to present both spoken and unspoken audio in text in another language than the audio.

In short, closed captions include all audio while subtitles are only speech. For a more detailed answer, refer to the question above to review the types of captions.

Open captions are burnt onto media, so you can’t turn them off like closed captions or subtitles.

Want to know more about our captioning solutions?

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